What are the responsibilities and job description for the Director of Business Development position at American Integrity Insurance Company?
About Us:
American Integrity Insurance (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 3,000 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, South Carolina, and North Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years.
A Day in the Life:
Who knew Insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners
insurance and paying claims in a timely manner when our customers suffer a loss - and to do so with Integrity.
Learn more about American Integrity Insurance and our job opportunities at https://careers.aii.com.
- Lead, develop, and manage the Inside Sales organization, including Business Development Specialists and Inside Sales Specialists.
- Establish team objectives, monitor performance metrics, and ensure achievement of profitable premium growth goals.
- Coach and develop team members through regular feedback, training, performance management, and career development planning.
- Foster a high-performance, customer-focused culture centered on accountability, collaboration, and continuous improvement.
- Partner with the Sales leadership to develop and execute sales strategies that support company growth objectives.
- Monitor agency performance, production trends, and sales activity to identify opportunities for increased growth and profitability.
- Utilize data and analytics to prioritize agency engagement, establish measurable objectives, and optimize team performance.
- Collaborate with Territory Sales Managers, National Accounts, and other sales leaders to ensure a coordinated approach to agency development.
- Support the Business Development team in strengthening existing agency relationships while identifying opportunities to expand distribution.
- Oversee successful execution of agency book conversions/consolidation (ABC).
- Ensure consistent communication of product updates, underwriting initiatives, competitive intelligence, and market feedback across internal business partners.
- Partner with Product, Underwriting, Marketing, IT, Customer Care, and other departments to improve agency experience and sales effectiveness.
- Monitor Salesforce activity, pipeline management, call quality, and reporting to ensure accurate forecasting and operational excellence.
- Serve as Sales conduit to other departments as it relates to API connectivity for prospective, existing, and new agency connections.
- Perform other duties as assigned.
Education: Bachelor’s Degree (B.A. or B.S.); or related experience and/or training; or an equivalent combination of education and experience. CIC, CPCU, or other insurance designations, preferred.
Experience: Five (5) to Seven (7) years of business development, agency management, or sales experience within Property & Casualty insurance, required. Three (3) or more years of leadership experience managing sales or business development teams preferred. Experience working with independent insurance agency distribution required. Experience leading inside sales, agency development, or account management teams strongly preferred.
Skills:
- Proven ability to lead, coach, and develop high-performing sales teams.
- Strong understanding of independent agency distribution and relationship management.
- Demonstrated ability to analyze sales data and develop actionable growth strategies.
- Strong understanding of top- and bottom-line business performance.
- Excellent interpersonal, presentation, negotiation, and communication skills.
- Ability to build strong cross-functional relationships and influence without direct authority.
- Experience utilizing Salesforce or other CRM platforms to manage pipeline and team performance.
- Strong analytical, problem-solving, and decision-making skills.
- Highly organized with the ability to prioritize multiple initiatives simultaneously.
- Positive, collaborative leadership style with a strong focus on accountability and results.
- Proficient in Microsoft Word, Excel, Outlook, and Salesforce.