Resident Care Coordinator-Mill Creek

Position Summary

Resident Care Coordinators are responsible for supporting the Wellness Director with administrative duties to ensure resident needs are met. Resident Care Coordinators establish and maintain effective communication with all departments, families, and medical professionals.  

Duties/Responsibilities:

• Responsible to participate in coordinating onboarding, training and orientation for all new care team members.
• Audit Relias/MyALF training completion, complete skills checklist and ensure onboarding compliance and completion.
• Provide feedback to/notify Wellness Director with any non-compliance to care with clinical team members.
• Attend daily standup meetings, reporting any resident issues as documented in the Communication Log, Alert Charting Log, or Incident Reports.
• Monitor resident care needs, alert the Wellness Director or resident’s health care provider when the resident has a change of medical condition.
• Attend weekly Service Plan meetings. Ensure input from caregiving team members and complete Service Plan review notes in Yardi and the resident’s medical chart.
• Check the Service Plans regularly for specific resident’s needs. Assure follow through with the services as described in the Service Plan. Report any discrepancies to the Wellness Director.
• Monitor all ordered supplies.
• Audit the Carestream Record daily. Document findings providing a copy to the Wellness Director.
• Assist with the new resident move in process. Assure initial resident paperwork and physician orders are on hand. Communicate to the caregiving staff the new resident’s needs and preferences. Assure the kitchen staff has been informed of food allergies or special dietary needs prior to resident’s arrival for the first mealtime.
• Perform Quality Assurance Audits as directed and provide feedback/results to Wellness Director as necessary.

Required Skills/Abilities:

• Must possess a minimum of two years’ experience in the industry
• Possesses strong interpersonal communication skills
• Dresses and behaves in a professional manner
• Able to perform shift work including weekends and holidays
• Able to work autonomously and as a team member
• Must be able to provide residents with personal care and assistance with activities of daily living

Education and Requirements:

• Minimum 18 years of age
• Must pass a pre-employment background check, drug screen, TB test and physical

Physical and Mental Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• Ability to regularly stand, talk, bend, stretch, pull, or push and lift items
• Ability to help others with daily activities including but not limited to; bathing, dressing/undressing, dining, exercising, etc.
• Ability to frequently communicate with residents, families, co-workers, etc. Must be able to exchange accurate information in given situations.
• Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

Company Overview

Founded in 1979, American House Senior Living Communities’ vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.