What are the responsibilities and job description for the Customer Service Rep JV position at American HomePatient?
This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the Joint Venture locations.
Job Responsibilities:
- Monitors the flow of orders to and from the Customer Service Department
- Deletes, corrects, or re-enters patient orders as deemed necessary
- Read and analyze documents such as patient orders
- Comprehend pharmacy prescription terminology
- Effectively communicate with co-workers and patients alike
- Calculate figures and amounts in reference to frequency and doses dispensed
- Apply common sense understanding to carry out oral and written instructions
Education and Experience:
- High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience
- Computer entry experience necessary