HR Operations & Payroll Coordinator: (Remote)

The HR Operations & Payroll Coordinator supports the Human Resources function by coordinating ADP reporting, payroll administration, time and attendance administration, employee recognition reporting, state licensing, provider credentialing, new-hire technology setup, and other assigned administrative operations.

Essential Duties & Responsibilities

ADP Reporting & Administration

• Generate and distribute routine and ad hoc reports from ADP Workforce Now.
• Prepare operational reports for leadership.

Payroll Administration

• Process payroll through ADP Workforce Now. 
• Review payroll data for accuracy and completeness prior to payroll processing. 
• Audit employee timecards and resolve routine payroll discrepancies in coordination with managers. 
• Process payroll-related changes, including new hires, terminations, pay rate changes, deductions, and direct deposit updates. 
• Assist employees and managers with routine payroll questions. 
• Maintain payroll records and support compliance with company policies and payroll procedures.

Time & Attendance

• Review and process PTO requests in ADP.
• Generate time and attendance reports.
• Monitor time and attendance workflows to ensure timely processing.
• Assist managers with routine timekeeping questions.

Employee Recognition & Reporting

• Track positive patient feedback through Google Reviews, Sycle, patient emails, phone calls, and other recognition sources.
• Compile employee recognition information for leadership review and company recognition programs.
• Prepare recognition reports and summaries as requested.

State Licensing Administration

• Monitor Hearing Instrument Specialist (HIS) licensing requirements and renewal dates.
• Maintain licensing records and documentation.
• Coordinate renewal reminders and collect required documentation.
• Communicate with state licensing boards and employees regarding licensing requirements and examinations.

Provider Credentialing 

• Work with the Insurance Coordinator to credential providers for any insurance company AHC participates with.

New Hire Technology Support

• Create company email accounts for new employees.
• Coordinate user account setup and system access.
• Ensure new hires have the necessary technology and system access prior to their start date.
• Coordinate shipment of company equipment when needed.

Administrative Operations

• Coordinate maintenance requests.
• Order office and clinic supplies.
• Process hearing aid orders.
• Coordinate phone forwarding requests.
• Perform other administrative duties as assigned.

Required Qualifications

• Previous administrative or operations experience.
• High School Diploma (Required)
• Experience processing payroll through ADP Workforce Now.
• Strong organizational skills.
• Excellent customer service and communication skills.
• Ability to prioritize multiple tasks.
• Close attention to detail.
• Proficient in Microsoft Office.