Remote Patient Service Representative

This job was posted by https://www.azjobconnection.gov : For more

information, please see: https://www.azjobconnection.gov/jobs/7399407

**Remote Patient Services Representative**

American Health Connection(AHC) is currently hiring Remote Patient

Services Representatives (PSR). These are regular, full-time employees

with virtual training, company benefits, and are 100% remote. No

contracts! This is a remote role, but youll still be an active, visible

part of the team. You will be randomly on camera during your work shift,

just like being visible in the office (but with better coffee and

comfier clothes).

Each PSR is assigned to a virtual medical call center team that provides

patients with full-service, central scheduling and communications

services. Each team is assigned and receives customized training to

support medical health system clients like hospitals, medical centers,

multiple clinics, or a combination of all three.

• **Must have at least 2 years of high-volume medical scheduling
  
  

experience in a call center environment**. Each PSR can expect to

handle 75 calls back-to-back per shift.

• **Must have** **Electronic medical record system (EMR/EHR)
  
  

experience.**

• Candidates must have exceptional communication skills, including
  
  

written (legible, concise, and with appropriate spelling) and

verbal, including proper phone etiquette.

• Must have a sense of urgency in assisting patients.
• We require a private, noise-free, HIPAA-compliant space at home.
• High school diploma or equivalent.
• Bilingual Spanish OR Tagalog preferred but not required
  
  

Full-time Day Shifts Available

Monday Friday (must be available to work one weekend per month)

Hourly Rate Starts At \$17.00

We offer medical, dental, vision, life insurance, 401(k) Plan with

Company match, and much more!

• COMPUTER REQUIREMENTS** - Must agree to meet these requirements after
  
  

signing our offer letter and before the start date. Do not purchase

equipment until you receive a written offer letter. \*\*Desktop is

required \*\*Must be in a static location or address laptops and

Chromebooks are **not acceptable** due to security concerns\*\* Computer

Type: Mini, Full Tower, All-in-One

Operating System: Windows 11; Mac Big Sur or newer

A webcam is also required

• We are only hiring candidates in the continental United States. We are
  
  

NOT HIRING candidates who reside in the following states: California,

Alaska, Colorado, Connecticut, Hawaii, Illinois, Maine, Michigan,

Maryland, Massachusetts, Minnesota, Montana, New Hampshire, New Mexico,

Nebraska, North Dakota, Oregon, Rhode Island, South Dakota, Vermont,

Washington, Washington DC, Wisconsin.**