What are the responsibilities and job description for the Sales Account Manager (38416) position at American Fuji Seal?
Description
Specific Responsibilities:
Ability to travel up to 50% (2 days per week minimum in front of customers)
Specific Responsibilities:
- Manages assigned territory to meet stated Company sales goals and budgets.
- Manages assigned territory by developing new accounts, managing existing business, achieving sales goals, and building long and profitable relationships with customers.
- Researches and develops new business by identifying prospective customers, evaluating their needs, and presenting company capabilities.
- Increases sales at existing customers by analyzing customer needs, and preparing appropriate solutions, recommendations, and presentations to fill those needs.
- Maintains existing business by obtaining customer specifications, communicating customer requirements to appropriate personnel, and following through on all projects.
- Carries out additional Company directives and sales strategies assigned from time to time.
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- Acts as a liaison between customers and the Company while supporting the Company’s image.
- Continues to develop knowledge and skills of the industry and other companies’ products.
- Communicates with management on customer activity, including such activities as daily call reports, weekly territory reports and itinerary, and territory analysis.
- Supports the Accounts Receivable team to reduce and minimize the number of aged invoices in the Business Unit.
- Supports the Customer Service team to reduce and minimize the amount of aged inventory in the Business Unit.
- Performs other duties as assigned.
- : Consistently demonstrates “safety first” mindset, adheres to company safety and security policies and dedicated to employee safety and well-being.
- Leadership : Ability to motivate, lead and mentor team members with self-confidence to drive organizational change.
- Conflict Resolution : Must be able to anticipate, diffuse and resolve disagreements, confrontations, tensions, and complaints in a practical and constructive manner to achieve results
- Decision Making : Exercises independent judgment and discretion in matters of significance in a face paced environment.
- Direction Setting : Possesses strong project management and organizational skills, including excellent written and verbal communication skills, to manage multiple priorities in a deadline-oriented environment.
- Customer Focus : Possesses excellent interpersonal skills which are needed to establish and maintain an influential relationship with other key decision makers in the Company.
- Teamwork and Communication skills: Demonstrates strong listening skills, values and respects others’ ideas and contributions
- Execution : Ability to focus on goals, metrics, and results. Takes ownership and accountability for self and department. Uses resources efficiently, effectively, and timely.
- Innovation : Must demonstrate an open and growth mindset, embracing change, stepping out of comfort zone, and applies creativity in generating ideas and solutions.
- Analytical : Ability to approach troubleshooting, project development and business performance analytically.
- Dependability: Regular reliable attendance and demonstrates strong work ethic
- Confidentiality: Adheres and maintains customer and corporate confidentiality policies
- High school diploma required; Bachelor’s degree preferred with 5 years’ previous sales experience preferably in the packaging industry
- Ability to sit/stand for prolonged periods
- Ability to move and lift-up to 25 lbs.
- Ability to reach and bend
Ability to travel up to 50% (2 days per week minimum in front of customers)