Product Manager - Auto Insurance

American Freedom Insurance Company (AFIC), a fast-growing, A (Superior) rated non-standard auto insurer doing business in Illinois, Indiana, Pennsylvania, Tennessee, Texas, and with a license in Ohio, is seeking an experienced, proven, detail-oriented Product Manager. This role will focus on achieving favorable results, handling regulatory filings, developing state-specific program enhancements, and effectuating the development of competitive product strategies. The ideal candidate has favorable experience in insurance product management, strong technical/math skills and enjoys working collaboratively across departments.

Your Responsibilities

• Manage an assigned auto insurance state(s), ensuring profitability, compliance, and competitiveness when appropriate.
• Align product goals with company objectives and strengths, regulatory requirements, and profitability targets.
• Collaborate with Marketing, Underwriting, Claims, IT, Legal, vendors, etc. to design, price, and implement product features and to support day-to-day operations.
• Maintain effective regulatory relations, prepare and submit product and rate filings via SERFF and overall communicate successfully with insurance departments.
• Monitor and evaluate product performance metrics (loss ratios, retention, premium growth, etc.) and recommend and implement approved adjustments to improve results.
• Conduct competitor and market analysis including securing agent input to identify trends, pricing opportunities, product enhancements, etc. and incorporate into actionable product advancements.
• Develop strong knowledge of and ensure compliance with state requirements and effectively respond to regulatory inquiries.
• Contribute and reply to audits, reviews, and regulatory examinations as a subject-matter expert. Review criticisms and areas reviewed in other insurance carrier Market Conduct Exam reports and ensure AFIC is in compliance with all potential exposures.
• Analyze market trends, competitor activity, and industry developments to identify opportunities for new products, coverages, and enhancements.
• Initiate, lead and/or support projects and initiatives that enhance product development, operations, and/or performance.
• Explore and assess new opportunities to potentially include small commercial automobile coverage, telematics, a new jurisdiction, rideshare, and/or other emerging trends.
• Address other significant company projects.

Requirements

• Bachelor’s degree in Business, Finance, Insurance, Economics or related field required, MBA preferred
• Minimum 3–5 years of Product Management or related experience, preferably with a focus on automobile insurance
• Excellent quantitative and communication skills
• Strong knowledge of data analysis and visualization tools such as Power BI or Tableau
• Strong analytical and problem-solving skills with attention to detail
• Working knowledge of insurance rate filings and rules
• Effective communication and collaboration skills across technical and non-technical teams
• Proficiency with Microsoft Office Suite; experience with product management tools or regulatory filing systems (e.g., SERFF) is a plus

Why AFIC?

Compensation & Benefits

• Competitive base salary
• 401(k) with up to 6% company match

Health & Wellness

• Blue Cross Blue Shield medical plans (PPO, HMO, HSA)
• Dental, vision, and telemedicine
• Life & disability insurance

Growth & Stability

• 13 consecutive years of premium growth
• Over 25 years of annual profitability
• A rated “Superior” by A.M. Best, the most respected rating agency of insurance companies
• Expansion across 5 states

Work-Life Balance

• Hybrid schedule
• Paid time off and holidays
• Regular 8 AM – 5 PM hours

Culture

• Business casual dress
• Friendly, collaborative workplace
• Company-paid lunches, events, and recognition programs