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Underwriter (Hybrid)

American Family Insurance
Madison, WI Full Time
POSTED ON 5/8/2026 CLOSED ON 6/7/2026

What are the responsibilities and job description for the Underwriter (Hybrid) position at American Family Insurance?

As an Underwriter with American Family Insurance, you will be working in a second-level role in the underwriter job family. You will apply knowledge regarding products, underwriting guidelines, systems and processes specific to products. You will underwrite risk (i.e., selection/rejection of new and renewal business). Analyze quality and quantity of risks underwritten and prepares reports accordingly. Review new applications and in-force business with higher degrees of risk not processed by automated systems. You may review agency books of business as well as profit/growth results and trends to recommend and implement action plans. May specialize in one or more products within commercial, farm/ranch, life or personal lines product areas. With progression in job family, top levels focus on leading projects that support underwriting operations initiatives.

In this Hybrid role, you will spend 50% of your time (10 days a month) working from office, proximate to one of our office locations (within approximately 35-50 miles). Madison, WI 53783; St. Joseph, MO 64507; Phoenix, AZ 85034, Minneapolis, MN 55305.

Position Compensation Range

$57,000.00 - $94,000.00

Pay Rate Type

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

  • Must have 2 years of Property and Casualty insurance experience
  • Apply insurance and risk concepts to underwrite new business for basic and/or less complex products. Depending upon product, underwriter may re-underwrite based upon policy guidelines.
  • Evaluate profit factors in area of responsibility.
  • Establish rapport with agents and sales management in their area of operation. Serves as a resource for the field force and sales management.
  • Identify when reinsurance may be required.
  • Escalate more complex risk to experience team members or manager for guidance.
  • May apply reinstatement and rate reconsideration guidelines on inforce policies.
  • Perform risk assessment that aligns with established actuarial pricing and rate class guidelines.
  • Establish rapport with agents and sales management to deliver adverse decisions, explain the action, and determine if medical information is confidential or sensitive. Able to explain adequately to the agent without disclosing protected health information.
  • Serve as a resource for the field force and sales management.
  • Handle more complex risk situations with less dependence on others or manager for guidance.
  • Act of subject matter expert on corporate projects, training and mentoring of staff.

Specialized Knowledge & Skills Requirements

  • Demonstrated experience providing customer-driven solutions, support or service.
  • Increased underwriting experience in area of expertise (specific products or line).
  • Solid knowledge and understanding of insurance, underwriting guidelines, and risk concepts in area of expertise.
  • Solid base knowledge of anatomy and pathophysiology to review medical records and conduct impairment research (if required by area of expertise).
  • Demonstrated problem-solving and analytical skills.
  • Demonstrated experience making independent decisions regarding underwriting cases.
  • Solid knowledge understanding of lean methodologies and A3 problem solving.

Licenses

  • Not applicable.

Travel Requirements

  • Up to 10%.

Physical Requirements

  • Work that primarily involves sitting/standing.

Working Conditions

  • Not applicable.

Additional Information

  • Offer to selected candidate will be made contingent on the results of applicable background checks
  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
  • Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

Salary : $57,000 - $94,000

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