Demo

Senior Policy Forms Specialist

American Family Insurance
American Family Insurance Salary
Boston, MA Full Time
POSTED ON 4/14/2026
AVAILABLE BEFORE 5/8/2026
This position will oversee the design and development of enterprise forms (documents, letters, contracts and endorsements) to comply with state insurance requirements and support the auto and specialty business and client needs across all operating companies. Perform core administrative duties in support of the overall unit operations.

Internal candidates encouraged to apply regardless of location.

Position Compensation Range

$88,000.00 - $145,000.00

Pay Rate Type

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

  • Responsible for the review and interpretation of statutes and case law and is primary researcher of industry language necessary for the introduction of policy forms for state expansion, new products, and product enhancements.
  • Develops and prepares forms filings of new language for contracts, forms and endorsements by collaborating with all enterprise stakeholders.
  • Responsible for communicating policy contract and underwriting intent for products for key stakeholders. This includes expert testimony and/or depositions in legal cases, as needed.
  • Creates system generated images/forms using specialized forms development software/systems.
  • Create and maintain business rules and technical requirements.
  • Review, propose and enact legislation to determine form changes that may or will be needed to remain compliant.
  • Develops and maintains effective working relationships with other lines to identify product gaps and opportunities.
  • Works with key stakeholders including: state management, claims, Claims/Corporate Legal, Government Affairs, Pricing/Actuarial, Operations, etc. to ensure product compliance
  • Serves as subject matter expert in development of contract language and/or underwriting guidelines
  • May be required to complete other assignments or participate in projects based upon skills, achievements, or experience.

Specialized Knowledge & Skills Requirements

  • Demonstrated experience providing customer-driven solutions, support or service.
  • Demonstrated strong written and verbal communication skills, multitasking and attention to detail skills.
  • Demonstrated ability to work well both independently and collaboratively within a small unit as well as across all areas of the organization.
  • Demonstrated experience developing forms for insurance industry products.
  • Extensive knowledge and understanding of form development and related systems.

Licenses

  • Not applicable.

Travel Requirements

  • Up to 10%.

Physical Requirements

  • Work that primarily involves sitting/standing.

Working Conditions

  • Not applicable.

Additional Information

  • Offer to selected candidate will be made contingent on the results of applicable background checks
  • Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
  • Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

Salary : $88,000 - $145,000

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