Enterprise Solutions Architect

We are seeking a highly skilled and motivated Solution Architect to join our architecture team and to help drive the future of our Marketing Technology strategy. The ideal candidate will have a deep understanding of marketing automation, data management, and architecture concerns. You will have a deep understanding of the Salesforce platform and a proven track record of designing and implementing complex solutions and will be responsible for defining the target state vision, creating a roadmap for achieving it, and collaborating with cross-functional teams to ensure successful execution. This will be an opportunity will play a critical role in shaping the future of our marketing technology capabilities and driving business growth.

In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110

Candidates must reside within a 50-mile radius of the office location (or 35-mile radius for Boston).

This position does not have approval for sponsorship now or in the future, including for F-1 OPT (standard or STEM extension). We will evaluate work authorization based only on a candidate’s current, documented authorization to work in the United States.

Key Responsibilities:

• Architectural Vision and Strategy:
• Define and articulate the target state architecture for our marketing technology stack, with a focus on integrating Salesforce Marketing Cloud, Salesforce Service Cloud, and Data360 along with external service providers to create seamless customer journeys, personalized marketing campaigns, and efficient customer service processes.
• Develop and maintain a comprehensive roadmap that outlines the transition from the current state to the target state, including transitional architectures and key milestones.
• Collaborate with key business stakeholders to understand their needs and translate them into technical requirements and architectural designs.
• Create and maintain comprehensive architectural documentation, including solution designs, data models, and integration maps. Enforce architectural governance and standards.
• Current State Analysis and Documentation:
• Conduct a thorough assessment of the current state marketing technology landscape, including all existing systems, vendor solutions, and data flows.
• Create detailed documentation of the current state architecture to provide a clear understanding of the existing environment.
• Data Strategy and Management:
• Define and drive a consolidated set of data requirements to support all marketing processes and ensure data quality and consistency enabling end-to-end business processes
• Develop a strong foundation for data management, including data modeling, data integration, and data governance. Including
• Collaboration and Leadership:
• Work closely with business leaders, product managers, and engineering teams to ensure alignment on architectural decisions and project priorities.
• Provide technical leadership and guidance to the development teams throughout the implementation lifecycle.

Qualifications:

• Proven experience in a Solution Architecture or similar role, with of marketing technology.
• In-depth knowledge of Salesforce Marketing Cloud, Salesforce Service Cloud, and data management platforms such as Data360.
• Strong understanding of enterprise and systems architecture principles and best practices.
• Demonstrated ability to understand and work with data at a detailed level as it is leveraged across end-to-end processes.
• Excellent analytical, problem-solving, and communication skills, with the ability to effectively engage with both technical and non-technical stakeholders.
• Experience in developing and executing a technology roadmap.

Desired Qualifications:

• Salesforce Certified Technical Architect (CTA) or other relevant Salesforce certifications.
• Experience with other Salesforce products such as Sales Cloud, Commerce Cloud, Experience Cloud, and MuleSoft.
• Familiarity with Agile and DevOps methodologies.
• Experience in a large-scale enterprise environment.