Senior Manager, Procurement & Vendor Management (Hybrid)

The Senior Manager, Procurement & Vendor Management develops enterprise sourcing strategies. These strategies aim to deliver value, manage risk, and support American Family's strategic goals across multiple categories, including HR, Benefits, Facilities, Communications, and Sales. Reporting to the Procurement Director, you will lead a team responsible for managing approximately $250M in annual spend across a complex supplier ecosystem. We are looking for a leader with deep experience operating in large enterprise environments with broad and/or complex vendor portfolios. You will lead full lifecycle sourcing programs, guide complex negotiations, and build partnerships with business leaders to maximize value from American Family's spend in assigned categories.

In this flex office/home role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110.

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Position Compensation Range:

$113,000.00 - $194,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Leadership & Team Development

• Lead, coach, and develop a high-performing team of sourcing and vendor management professionals.
• Foster a collaborative environment built on trust, transparency, and accountability.
• Set clear goals, provide ongoing feedback, conduct performance evaluations, and support professional development.
• Promote engagement and continuous improvement as the team strengthens American Family's procurement capabilities.

Category Strategy & Strategic Sourcing

• Lead the development of enterprise category strategies aligned with our enterprise priorities and financial goals.
• Oversee the full sourcing lifecycle including market analysis, RFX execution, supplier evaluation, negotiation strategy, and contract execution.
• Build structured sourcing pipelines, negotiation strategies, and sourcing best practices across the procurement team.
• Identify opportunities for cost optimization, supplier consolidation, and improved commercial models across the assigned vendor portfolio.

Vendor Management & Governance

• Establish governance frameworks to manage supplier performance, contract compliance, and service delivery across strategic vendors.
• Lead supplier relationship management and performance reviews with key partners.
• Ensure contract management practices align with commercial, legal, and operational requirements.
• Monitor supplier risk and performance, reporting progress, vendor performance, and market trends to senior leadership.

Stakeholder Partnership & Value Delivery

• Develop partnerships with business leaders to support strategic plans and enterprise programs.
• Promote category management, strategic sourcing, and vendor management practices that enhance value and mitigate risk.
• Use data analysis and performance metrics to communicate insights, influence strategy, and support decision-making.
• Align team resources and sourcing priorities to support important projects and operational goals.

Specialized Knowledge & Skills Requirements

• Demonstrated experience providing customer-driven solutions, support or service.
• Solid communication and influencing skills across varying leadership levels.
• Demonstrated experience driving business results.
• Demonstrated experience in creating meaningful data analysis and metrics to support business needs.
• Demonstrated problem-solving skills related to complex vendor matters. • Extensive knowledge of vendor contracts and commercial/legal terms and conditions.

Additional Specialized Knowledge and Skills

Enterprise Sourcing & Technology Procurement

• Experience leading sourcing programs within large enterprise organizations managing substantial vendor spend.
• Experience working within large, matrixed organizations with extensive supplier portfolios.
• Demonstrated ownership of $100M in annual category spend with responsibility for sourcing strategy, negotiations, and supplier management.
• Knowledge of procurement processes including category strategy development, RFX execution, supplier evaluation, contract negotiation, and vendor governance.
• Experience sourcing and negotiating across a diverse group of spend categories spanning traditional corporate functions such as HR, Benefits, Facilities, Communications and Sales.

Commercial & Analytical Capabilities

• Strong commercial acumen with the ability to develop total cost of ownership models and supplier benchmarks.
• Experience using data analysis and metrics to develop insights, communicate strategy, and influence business decisions through effective storytelling.
• Strong problem-solving capabilities with the ability to navigate complex vendor and commercial situations.

Leadership & Influence

• Demonstrated experience leading teams and developing procurement talent.
• Strong communication and influencing skills across multiple levels of leadership.
• Manage complex programs and lead agreement across partners.
• Customer-focused mindset with experience delivering measurable results.

Travel Requirements

• Up to 10%.

Physical Requirements

• Work that primarily involves sitting/standing.

Additional Information

• Offer to selected candidate will be made contingent on the results of applicable background checks

• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions

• Sponsorship will not be considered for this position unless specified in the posting

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email AskHR@AmFam.com to request a reasonable accommodation.

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