What are the responsibilities and job description for the DME Sales Associate position at American Family Care?
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Benefits
The DME Sales Associate is responsible for promoting, selling, and supporting durable medical equipment (DME) products to patients, referral sources, and healthcare providers. This role combines consultative sales, patient education, and relationship building to drive revenue while ensuring compliance and excellent customer service.
Key Responsibilities
PS: It’s All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Benefits
- Competitive salary
- Flexible schedule
- Opportunity for advancement
The DME Sales Associate is responsible for promoting, selling, and supporting durable medical equipment (DME) products to patients, referral sources, and healthcare providers. This role combines consultative sales, patient education, and relationship building to drive revenue while ensuring compliance and excellent customer service.
Key Responsibilities
- Educate patients and referral sources on DME products (CPAP, oxygen, mobility aids, braces, etc.)
- Generate new sales through outbound calls, referrals, and in-person outreach
- Build and maintain relationships with physicians, clinics, hospitals, and discharge planners
- Verify insurance coverage and explain patient financial responsibility
- Coordinate with intake, billing, and delivery teams to ensure timely service
- Meet or exceed monthly sales and conversion goals
- Maintain accurate documentation in CRM and patient management systems
- Ensure compliance with HIPAA, Medicare, Medicaid, and payer guidelines
- High school diploma or equivalent (Associate’s or Bachelor’s preferred)
- 1 year of sales experience (DME, healthcare, or medical sales preferred)
- Strong communication and customer service skills
- Comfortable discussing insurance and medical equipment with patients
- Self-motivated, goal-oriented, and organized
- Ability to multitask in a fast-paced environment
- DME or healthcare sales
PS: It’s All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Salary : $18 - $21