What are the responsibilities and job description for the Certified Medical Assistant position at American Family Care Waxhaw?
Back Office Certified Medical Assistant
Job Summary
Provides general medical care under the direction of a licensed provider to patients in an outpatient clinic setting. This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Responsibilities
Obtain patient vitals, medical history, and reason for visit, and prepare the patient for a physical exam
Explain prescribed procedures and treatments to patients
Administer oral medications and injections
EKG and ortho-glass splinting system
Ensure all ordered tests are performed accurately and in a timely manner
Administer prescribed medications and treatments in accordance with the approved procedure
Draw blood and preparation labs for reference lab processing and/or in-house processing
Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions
Respond to all lab messages and call back requests
Perform all drug screening procedures in accordance with established rules and regulations
Ensure patient immunizations are well documented and administered in accordance with the approved procedure
Conduct physician referrals as well as service pre-certifications on an as-needed basis
Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Ability to help cover front CMA duties if needed
Cross training in Radiology (limited X-Ray and front desk operations)
Qualifications
Certified Medical Assistant (CMA) credential required.
High school diploma or equivalent; additional medical office training preferred.
Previous experience in urgent care, primary care, or fast-paced healthcare environment preferred.
Proficient in electronic health records (EHR) and Microsoft Office Suite.
Strong interpersonal and communication skills with a patient-focused attitude.
Ability to multitask, prioritize, and work efficiently under pressure.