What are the responsibilities and job description for the Medical Assistant position at American Family Care Tustin?
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
Job Summary
Provides general medical care under the direction of a licensed provider to patients in an outpatient clinic setting. Clinical role focusing on front desk protocols, triage, and medical assisting.
Responsibilities - Medical Assisting
- Front desk protocols and patient satisfaction.
- Experience understanding patient insurance intake and processing.
- Obtain patient vitals, medical history, and reason for visit, and prepare the patient for a physical exam
- Explain prescribed procedures and treatments to patients
- Ensure all ordered tests are performed accurately and in a timely manner
- Administer prescribed medications and treatments in accordance with the approved procedure
- Draw blood and preparation labs for reference lab processing and/or in-house processing
- Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions
- Respond to all lab messages and call back requests
- Perform all drug screening procedures in accordance with established rules and regulations
- Ensure patient immunizations are well documented and administered in accordance with the approved procedure
- Conduct physician referrals as well as service pre-certifications on an as-needed basis
- Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Responsibilities - Cross Trained Medical Receptionist
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
Qualifications
Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Associates degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. AMT registered and AAMA Certified Medical Assistants are preferred. Experience using Experity EMR is a plus! DOT Trained a plus!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. AFC Urgent Care Tustin is equipped with an onsite lab and in-house x-ray capability.
Benefits/Perks
- Paid time off
- Health insurance
- Dental insurance
- Retirement benefits
- Employee referral incentives
- Great small business work environment
- Flexible scheduling
- Additional perks!
Salary : $23 - $26