Facilities Services Account Manager-Sales

Position Overview:

American Facilities Professionals is seeking a highly motivated and results-driven Facilities Services Account Manager (Sales) to lead new business acquisition efforts and manage existing client relationships within the facilities services industry.

This role requires a high level of cold outreach, local market development, contract negotiation, and the ability to build relationships with both clients and vendors. The ideal candidate is a self-starter who thrives in a fast-paced environment and understands recurring service contract models. You’ll be responsible for driving revenue, structuring custom solutions, and developing strategic local partnerships that support operational success.

Responsibilities:

• Cold Outreach & Lead Generation:

Proactively identify and pursue new client opportunities through cold calls, emails, and in-person outreach

Leverage platforms like HubSpot and ZoomInfo to manage pipeline and generate quality leads

• Market Research & Territory Development:

Conduct research to identify trends, competitors, and service gaps in local markets

Develop relationships with vendors, subcontractors, and material suppliers to support client service delivery

• Account & Relationship Management:

Serve as the primary point of contact for assigned clients

Build and maintain strong, trust-based client relationships that drive retention and satisfaction

• Contract Negotiation & Deal Structuring:

Negotiate and close contracts, including recurring facility service agreements and custom deal structures tailored to client needs.

Ensure accurate and timely documentation prior to service launch

• Sales Execution & Revenue Growth:

Consistently meet or exceed monthly and quarterly revenue targets

Identify upselling and cross-selling opportunities within existing accounts

• Client Success & Coordination:

Collaborate with Client Success, Operations, and Planning teams to ensure smooth onboarding and service delivery

Proactively manage issues and maintain high standards of client satisfaction

• Performance Tracking & Reporting:

Monitor key metrics and forecast activity using HubSpot CRM

Deliver regular reports on account health, performance, and opportunities

Job Requirements:

• Minimum 5 years of experience in Facilities Services, B2B account management, or field-based business development
• Proven success in cold outreach, territory growth, and contract negotiation
• Strong understanding of recurring service contract models and ability to customize service offerings
• Experience using HubSpot, ZoomInfo, and CRM systems for pipeline management
• Excellent communication, negotiation, and relationship-building skills
• Ability to operate independently in a fast-paced, target-driven environment
• Strong time management, organizational, and problem-solving abilities
• Ability to develop relationships and work with senior level executives 
• Exceptional written and verbal communication skills
• Able to compile and analyze performance data to develop metrics that support decision-making for resource allocation
• Solid business acumen, management, and problem solving skills
• Strong computer skills including Microsoft Office (Word, Excel, PowerPoint)
• Effective time management, organization, and leadership skills