What are the responsibilities and job description for the Crane Service Technician - Level 4 position at American Equipment?
At American Equipment Holdings, we are one of the nation’s leading providers of overhead crane solutions. Our success is built on a simple philosophy: take care of our customers and take care of our people. We offer competitive wages, comprehensive benefits, and opportunities for growth and development. Join one of the fastest-growing companies in the industry and be part of a team that values integrity, safety, and excellence.
Position Summary
We are seeking a Crane Service Technician – Level 4 to join our Casper WY team. This position is ideal for experienced technicians with strong mechanical and electrical skills who are ready to take on more complex service tasks. You will perform inspections, preventative maintenance, repairs, and installations on overhead cranes and hoists, including advanced troubleshooting and customer communication.
Responsibilities
Perform inspections, maintenance, and repairs of overhead cranes and hoists per OEM manuals and OSHA standards.
- Work on 3-motion cranes with VFDs (no encoder) or contactors, including 5-speed pendants or remotes.
- Service and troubleshoot uncommon brake systems such as Whiting SESA and Magnetek thruster brakes.
- Demonstrate thorough understanding of AC control circuit principles including Ohm’s Law and voltage drop.
- Troubleshoot and repair contactor motor control systems.
- Rig up and install new crane equipment with proper safety and mechanical procedures.
- Explain repair plans, troubleshooting processes, and required parts to customers clearly and professionally.
- Properly diagnose mechanical components including wheels, bearings, and reducers.
- Identify and understand crane control components in hoist and bridge panels.
- Maintain accurate service records and documentation.
- Follow all safety procedures and company policies.
- Communicate effectively with customers and team members.
Qualifications
- High school diploma or GED required.
- Minimum 2 years of experience in crane service or industrial maintenance.
- Strong mechanical and electrical aptitude.
- Ability to read and interpret technical manuals and schematics.
- Familiarity with electrical troubleshooting tools and safe practices.
- Strong attention to detail and problem-solving skills.
- Valid driver’s license and clean driving record.
- Ability to work at heights and in industrial environments.
Preferred Skills (Not Required)
- Technical training or certifications in industrial maintenance or electrical systems.
- Experience with crane installations and rigging.
- Customer service experience in a technical field.
Schedule
Full-time, Monday to Friday
Occasional overtime and travel may be required
Benefits
- Three Medical Plan offerings through Cigna
- FSA & HSA options
- Dental and Vision Insurance
- Short-Term & Long-Term Disability
- Life and AD&D Insurance
- 4% 401(k) Match
- 80 Hours PTO
- Company-provided PPE
- Ongoing training and development opportunities
American Equipment Holdings is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Requirements:
Compensation details: 28-50 Hourly Wage