What are the responsibilities and job description for the Customer Service Representative position at American Embroidery?
Customer service help needed for a small locally owned custom apparel business. This is a (sometimes) whirlwind business that requires attention to detail, strong organizational skills, a good attitude and a commitment to excellence.
- 30-40 hours a week
- Duties include customer service in person and on the phone, invoicing, taking orders, documentation, creating and digitizing artwork, assisting customers with merchandise, operating the heat press to produce custom apparel, checking in orders, ordering supplies and merchandise, keeping the storefront clean and organized and other tasks as needed.
- Requires flexibility, good time management, ability to multi-task
- Candidate must be 18 years old (due to heat press and equipment)
- You must have reliable transportation and be responsible and dependable.
- Candidate should show a willingness to learn
- Positive attitude and drama-free
- We work as a team and everyone jumps in to help wherever needed
If you have experience, that is great but we are willing to train the right person.
Please note that this position is a 1099 contract position and does not include benefits.
Pay: $17.00 - $22.00 per hour
Benefits:
- Flexible schedule
Application Question(s):
- Do you have any graphic design experience (even Canva)?
- Would you consider yourself proficient with computers?
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Berlin, CT 06037 (Required)
Work Location: In person
Salary : $17 - $22