Telecom Mgr

11-18-2025 The Telecommunications Manager is responsible for directly managing and developing telecommunications technical staff, building and sustaining collaborative relationships with Operating Company and Business Unit management, and with external partners, suppliers and vendors, and managing annual O&M and capital budgets. The Manager is expected to gain acceptance as a peer and equal partner when working directly with Operating Company and Business Unit management.

The Manager will supervise and develop high performance teams of competent employees to effectively support our customers; operate, maintain and repair a reliable telecommunications infrastructure and efficient Telecommunications systems; and produce high value results through continuous improvement and exceptional performance.

The Manager will promote and apply Telecommunications solutions to meet the needs and align with the strategies of our Operating Company and Business Unit customers. He/she will lead the team to complete projects and perform all Telecommunications work activities via efficient processes and effective use of resources.

The Manager will establish and maintain an open and collaborative environment that promotes safety, accountability, engagement and continuous improvement within and throughout the Telecommunications organization.

• Build and foster strategic business relationships and represent the Telecommunications organization when collaborating with Operating Company and Business Unit leaders.
• Provide safety leadership and compliance without exception; enhance a strong safety culture.
• Provide corporate compliance leadership and accountability for NERC CIP, Physical and Cyber Security, Ethics, Corporate Policies, etc., without exception.
• Ensure ongoing reliability of the Telecommunications infrastructure.
• Provide financial leadership, including strategic forecasting and planning; establish and manage departmental O&M and capital budgets in coordination with the Operating Company/BU.
• Direct activities of the field workforce according to Operating Company and Corporate strategies and goals and aligned with the needs of our customers.
• Develop competent teams and future AEP leaders; coach and guide employees and provide opportunities for career growth.
• Provide training opportunities for employees to learn and share knowledge, strengthen skills, and deepen and broaden technical and professional capabilities; ensure that all employees are well-trained, knowledgeable, enabled and focused on the success of the company.
• Prioritize and direct area work activities and optimize utilization of resources.
• Manage resources to provide safe and timely service restoration during storms and other outages.
• Lead and/or direct Business Continuity Planning and Disaster Recovery for Telecommunications Services as needed.

• Bachelor’s degree in electrical engineering, Telecommunications, Computer Science, or a related field,
• or an associate degree in these fields combined with a minimum of 4 years of applicable technical experience,
• or a HS diploma/GED combined with a minimum of 8 years of applicable technical experience.

• Travel required
• Overtime required on occasion

SP20-010 $132,562.00-172,331.00 USD It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.