What are the responsibilities and job description for the People & Culture Assistant position at American Eagle Financial Credit Union?
The Opportunity
Join our People & Culture team as a People & Culture Assistant, where you will serve as a central resource supporting key team member programs, processes, and experiences across the organization. In this role, you will play a vital part in team member onboarding, payroll, benefits, learning and development, and knowledge management initiatives that help create a positive and engaging workplace. The ideal candidate is organized, detail-oriented, approachable, and committed to maintaining confidentiality while providing responsive support to team members and stakeholders. Beyond day-to-day administration, you will have opportunities to contribute to process improvements, training initiatives, and SharePoint enhancements that drive efficiency and operational excellence. If you enjoy helping others, thrive in a collaborative environment, and take pride in delivering exceptional employee support, this is a rewarding opportunity to grow your career while making a meaningful impact.
Location – East Hartford, CT Hybrid
Hours – Fulltime
Compensation - $20-$23 an hour (depending on experience, education, aptitude, & equity)
Posting Closing Date -
You Are
A Trust People Partner
You provide exceptional support to team members and leaders while handling sensitive information with professionalism, discretion, and care. People know they can rely on you for accurate guidance and a positive experience.
An Organizational Powerhouse
You keep processes, records, documentation, and workflows running smoothly. Your attention to detail ensures nothing falls through the cracks and every team member transaction is managed accurately.
A Continuous Improvement Champion
You actively look for ways to improve systems, SharePoint resources, knowledge management, and administrative processes. You create efficiencies that help the People & Culture team operate more effectively.
A Service-Driven Problem Solver
You anticipate needs, resolve issues quickly, and coordinate across multiple stakeholders to ensure payroll, benefits, training, and employee programs are delivered seamlessly.
We Are
A purpose-driven organization with a proud legacy. Guided by our mission to enrich lives and create a world where financial freedom is a reality, we lead with heart, show up authentically, and seek to uplift our members, communities, and each other. Our culture is our power, it fuels innovation, amplifies impact, and sets us apart as we grow together and reach new heights.
Key Responsibilities
This role requires Subject Matter Expertise that generally will be attained with a minimum of 1-3 years in a previous administrative, human resource, People & Culture or related role and a High School Diploma/GED. Candidates currently pursuing or recently have completed a Bachelor’s degree in Human Resources, Business Administration with a concentration in Human Resources or a related field could also apply. Priority will be place upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals.
The ideal candidate will have strong organizational skills with excellent attention to detail and accuracy, along with strong written and verbal communication skills. They will be able to manage multiple priorities, meet deadlines, and follow through on tasks effectively. Proficiency with Microsoft Office, particularly Excel, Word, Outlook, and SharePoint, is required. The candidate must be comfortable handling confidential and sensitive information appropriately and demonstrate a strong customer service mindset and collaborative approach. An interest in or understanding of Human Resources/People & Culture practices is considered an asset.
Benefits
Benefits for this position include eligibility for medical, dental, and vision insurance; 401(k) with employer matching, paid time off, paid holidays and other fringe benefits.
Opportunities for Growth
At AEFCU, your growth matters. We invest in your development with opportunities like individual development plans, educational reimbursement, job shadowing across departments, and hands-on leadership practice through specialized trainings. Whether you’re building new skills or exploring new paths, you’ll be supported every step of the way, because when you grow, we all rise together.
AEFCU is an Equal Opportunity Employer Veterans/Disabled
Join our People & Culture team as a People & Culture Assistant, where you will serve as a central resource supporting key team member programs, processes, and experiences across the organization. In this role, you will play a vital part in team member onboarding, payroll, benefits, learning and development, and knowledge management initiatives that help create a positive and engaging workplace. The ideal candidate is organized, detail-oriented, approachable, and committed to maintaining confidentiality while providing responsive support to team members and stakeholders. Beyond day-to-day administration, you will have opportunities to contribute to process improvements, training initiatives, and SharePoint enhancements that drive efficiency and operational excellence. If you enjoy helping others, thrive in a collaborative environment, and take pride in delivering exceptional employee support, this is a rewarding opportunity to grow your career while making a meaningful impact.
Location – East Hartford, CT Hybrid
Hours – Fulltime
Compensation - $20-$23 an hour (depending on experience, education, aptitude, & equity)
Posting Closing Date -
You Are
A Trust People Partner
You provide exceptional support to team members and leaders while handling sensitive information with professionalism, discretion, and care. People know they can rely on you for accurate guidance and a positive experience.
An Organizational Powerhouse
You keep processes, records, documentation, and workflows running smoothly. Your attention to detail ensures nothing falls through the cracks and every team member transaction is managed accurately.
A Continuous Improvement Champion
You actively look for ways to improve systems, SharePoint resources, knowledge management, and administrative processes. You create efficiencies that help the People & Culture team operate more effectively.
A Service-Driven Problem Solver
You anticipate needs, resolve issues quickly, and coordinate across multiple stakeholders to ensure payroll, benefits, training, and employee programs are delivered seamlessly.
We Are
A purpose-driven organization with a proud legacy. Guided by our mission to enrich lives and create a world where financial freedom is a reality, we lead with heart, show up authentically, and seek to uplift our members, communities, and each other. Our culture is our power, it fuels innovation, amplifies impact, and sets us apart as we grow together and reach new heights.
Key Responsibilities
- People & Culture Program Administration
- Provide day-to-day administrative support to the People & Culture team.
- Maintain accurate and up-to-date team member records and documentation.
- Assist with the preparation, organization, and filing of P&C documents and correspondence.
- Support the administration of employee lifecycle processes, including onboarding, changes to employment, and offboarding.
- Respond to routine team member inquiries and direct questions to the appropriate P&C team member when needed.
- Assist with P&C projects, initiatives, and special assignments as needed.
- Maintain confidentiality and handle sensitive team member information with professionalism and discretion.
- Payroll, Benefits & Leave Administration
- Provide administrative support for payroll processes, including gathering, reviewing, and submitting information as required.
- Assist with the administration of employee benefits and respond to routine benefits-related inquiries.
- Support leave administration by maintaining accurate records and documentation.
- Coordinate with vendors for wellness events and workshops.
- Assist with identifying and resolving discrepancies or missing information in payroll, benefits, and leave records.
- Coordinate with internal stakeholders and external providers as needed to support timely and accurate processing.
- Learning & Development
- Provide administrative support for learning and development programs and training activities.
- Coordinate training logistics, including scheduling, communications, registrations, attendance tracking, and documentation.
- Maintain accurate training records and assist with reporting as required.
- Support the development and maintenance of learning resources and materials.
- Knowledge Management & SharePoint
- Maintain and organize People & Culture information, resources, and documents within SharePoint.
- Ensure P&C content is current, accurate, accessible, and appropriately organized.
- Assist with updates to knowledge-management tool and communications.
- Support continuous improvement of the P&C SharePoint site and related information-management processes.
This role requires Subject Matter Expertise that generally will be attained with a minimum of 1-3 years in a previous administrative, human resource, People & Culture or related role and a High School Diploma/GED. Candidates currently pursuing or recently have completed a Bachelor’s degree in Human Resources, Business Administration with a concentration in Human Resources or a related field could also apply. Priority will be place upon the demonstration of the ability to meet qualifications without an absolute focus on duration of experience, in recognition that the attainment of such qualifications may be obtained at different paces by different individuals.
The ideal candidate will have strong organizational skills with excellent attention to detail and accuracy, along with strong written and verbal communication skills. They will be able to manage multiple priorities, meet deadlines, and follow through on tasks effectively. Proficiency with Microsoft Office, particularly Excel, Word, Outlook, and SharePoint, is required. The candidate must be comfortable handling confidential and sensitive information appropriately and demonstrate a strong customer service mindset and collaborative approach. An interest in or understanding of Human Resources/People & Culture practices is considered an asset.
Benefits
Benefits for this position include eligibility for medical, dental, and vision insurance; 401(k) with employer matching, paid time off, paid holidays and other fringe benefits.
Opportunities for Growth
At AEFCU, your growth matters. We invest in your development with opportunities like individual development plans, educational reimbursement, job shadowing across departments, and hands-on leadership practice through specialized trainings. Whether you’re building new skills or exploring new paths, you’ll be supported every step of the way, because when you grow, we all rise together.
AEFCU is an Equal Opportunity Employer Veterans/Disabled
Salary : $20 - $23