What are the responsibilities and job description for the Telephone Sales Representative position at American Dream Home Remodeling?
About the Role:
We are seeking a motivated and results-driven Experienced Telemarketer to join our home improvement team. In this role, you’ll be responsible for reaching out to potential customers, generating qualified leads, and setting appointments for our in-home sales representatives. The ideal candidate has a strong phone presence, excellent communication skills, and a proven track record in outbound sales or lead generation within the home improvement or related industries.
Key Responsibilities:
- Conduct outbound calls to prospective customers to promote home improvement products and services.
- Identify customer needs and explain relevant service offerings (e.g., roofing, windows, siding, kitchen/bath remodeling, etc.).
- Schedule appointments for in-home estimates or sales consultations.
- Maintain accurate and detailed records of all calls, leads, and follow-ups in the CRM system.
- Follow up with warm leads and past customers to generate repeat business.
- Meet or exceed daily, weekly, and monthly call and appointment-setting goals.
- Work closely with the sales team to ensure a smooth handoff of qualified leads.
- Represent the company with professionalism, enthusiasm, and product knowledge.
Qualifications:
- 2 years of telemarketing, call center, or inside sales experience (home improvement industry preferred).
- Strong communication and persuasive sales skills.
- Ability to handle objections and convert interest into appointments.
- Familiarity with CRM systems and lead management tools.
- Reliable, self-motivated, and goal-oriented with a positive attitude.
- High school diploma or equivalent (some college preferred).
Compensation & Benefits:
- Competitive pay plus performance bonuses.
- Opportunities for advancement within the company.
- Supportive, team-oriented work environment
Job Type: Full-time
Pay: From $55,050.54 per year
Benefits:
- Professional development assistance
- Referral program
Work Location: In person
Salary : $55,051