Higher Education Retail Dining Manager

Pay: $65000 per year - $70000 per year

Summary

The Retail Manager for American Dining Creations is crucial in leading retail operations within a Higher Education account. This role will oversee the directing, planning, and coordination of front-of-house and back-of house systems to ensure food quality, customer service, and adherence to company policies.

Job Description

• Oversee daily front-of-house and back-of-house operations to ensure seamless service delivery and adherence to company standards.
• Develop and implement operational policies, procedures, and systems to enhance retail locations efficiency and customer satisfaction.
• Monitor and ensure food quality, presentation, and compliance with health and safety regulations.
• Lead, train, and mentor staff to maintain high standards of customer service and professionalism.
• Coordinate with vendors and suppliers for timely procurement of quality ingredients and supplies.
• Analyze performance metrics and customer feedback to identify areas for improvement and implement corrective measures.
• Plan and execute marketing strategies to promote retail dining services and attract new customers.
• Collaborate with stakeholders to design and implement innovative dining concepts and promotional campaigns.
• Ensure compliance with company policies and local regulations in all aspects of the dining operations.
• Handle customer inquiries, concerns, and complaints professionally and effectively to maintain positive customer relationships.
• Regularly review and refine menu offerings to align with customer preferences and market trends.
  
  

Qualifications

• Education: Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 5- 7 years of experience in food service, retail dining operations, or hospitality management.
• Strong leadership and management skills
• Innovative, results-driven, and customer-focused with a passion for excellence in service delivery.
  
  

About Us

American Dining Creations is a division of American Food & Vending and one of the largest privately held hospitality service partners in the United States.

At American Dining Creations, we recognize that all corporate and education dining partners are unique. We pride ourselves on creating programs and providing dining services with the strength of a national program and the flexibility and innovation of an industry leader.

We pair superior culinary offerings with outstanding management practices, providing every client with the highest operation standards and flexibility and responding quickly with creative menus, comprehensive concepts, and top-notch service.

Our full range of dining and catering amenities elevates the guest experience by providing outstanding and memorable dining solutions for students, guests, and faculty.

We currently operate nationwide dining accounts, employing over 2,000 people and serving hundreds of thousands daily. Our services include full café dining emphasizing our Fresh Difference culinary philosophy, mobile ordering, catering, events and our grab-and-go program, My Fresh Market. We stand committed to providing true partnership, customization, and 24/7 support.

American Dining Creations Offers

• Weekly Pay
• 401K with company match
• Employee Assistance Program
• Eligible employees offered Medical, Prescription, Dental, and Vision Plans, FSA/HSA
• Ongoing training and development programs
• Bonus Programs for eligible positions
  
  

American Food & Vending is an Equal Opportunity Employer.

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