What are the responsibilities and job description for the Dining Supervisor | OCC Dining Services position at American Dining Creations?
Pay: $21 - $23 Pay varies by location
Location: Syracuse, New York
Summary
The Dining Supervisor plays a key leadership role in delivering an exceptional dining experience for every guest. This position blends hands-on culinary and service work with team leadership, operational oversight, and customer engagement. The ideal candidate thrives in a fast-paced environment, leads by example, and is passionate about food, service, and developing people.
Key Responsibilities
- Lead, train, and coach support staff to ensure consistent service excellence and operational standards.
- Oversee daily operations of multiple food stations, including deli, pizza, and grill, ensuring quality, efficiency, and presentation.
- Work hands-on alongside team members, assisting with food preparation, cooking, inventory management, and maintaining clean, organized workspaces.
- Manage POS transactions, cash drawers, and related office and administrative tasks accurately and efficiently.
- Maintain café cleanliness and ensure full compliance with company safety, sanitation, and food handling protocols.
- Serve as a welcoming, guest-facing presence—engaging daily with customers and providing friendly, professional, and solution-oriented service.
- Support a positive team culture that promotes accountability, collaboration, and continuous improvement.
Qualifications
- 1–2 years of culinary experience or experience in a supervisory or leadership role within food service or hospitality.
- Knowledge of food safety standards; ServSafe certification strongly recommended.
- Proficiency with POS systems and basic Microsoft Office programs.
- Ability to work a flexible schedule, including varying shifts as needed.
- Strong communication skills, attention to detail, and a hands-on leadership style.
American Dining Creations Offers
- Weekly pay
- 401(k) with company match
- Complimentary employee meal and beverage during your shift
- Employee Referral Bonus Program
- Employee Assistance Program
- Select positions offer flexible hours and shifts
- Medical, Prescription, Dental, and Vision plans for eligible employees
- Uniforms and safety shoes provided
- Ongoing learning, development, and advancement opportunities
About Us
Together, American Food & Vending and American Dining Creations form one of the nation’s largest privately held dining and refreshment service organizations. Family-owned and headquartered in Syracuse, NY, we have served clients nationwide for more than 80 years, delivering customized dining and refreshment solutions across business, education, healthcare and cultural environments.
Recognized by NAMA and our peers as Operator of the Year, we combine national capabilities with a personal, responsive approach to create exceptional experiences for our clients and guests.
Our Mission
To create moments of happiness through customized hospitality experiences that delight guests and bring people together.
Our Vision
To be the best in the industry at elevating hospitality experiences for places where people want to be.
Our Values: F.I.R.S.T.
Family – Treat people as family.
Integrity – Do the right thing.
Responsiveness – Listen first. Then act with urgency.
Service Excellence – Deliver exceptional experiences every day.
Teamwork – Win together.
American Dining Creations Offers:
- Weekly Pay
- 401K with match
- Delicious employee meal and beverage during your shift
- Employee Referral Bonus Program
- Employee Assistance Program
- Some positions may include flexible hours and shifts
- Eligible employees offered Medical, Prescription, Dental, and Vision Plans
- Uniforms and Safety Shoes provided
- Learning and advancement opportunities
American Food & Vending is an Equal Opportunity Employer.
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Salary : $21 - $23