Dining District Manager

Pay: $130000 per year - $150000 per year

East Coast–based candidates are preferred to align with business hours and regional travel, with a focus on NC, TN, SC, & VA. Relocation may be offered.

Location: Charlotte, NC

Summary: The Dining District Manager is the senior leader responsible for the strategic direction, operational excellence, and financial performance of all dining operations within a designated district. This role oversees multiple sites and teams, serving as the primary point of contact for district-level clients, partners, and senior leadership. The District Manager drives business growth, ensures compliance, and fosters a culture of innovation, collaboration, and continuous improvement. This position requires full-time travel throughout the district to support operational, strategic, and client engagement needs.

Responsibilities

• Set the vision and strategic direction for all dining operations across the district, ensuring alignment with organizational goals and client expectations.
• Lead, mentor, and develop a team of Dining Operations Directors, Managers, and frontline staff, building a high performing, engaged workforce.
• Oversee daily operations, catering, and event services for all district accounts, ensuring seamless execution and exceptional customer experiences.
• Serve as the primary point of contact for district-level clients, partners, and senior leadership, managing relationships and resolving escalated issues.
• Direct the analysis of business results, market trends, and operational data; develop and implement district-wide action plans to drive growth, profitability, and operational excellence.
• Own P&L management for the district, establishing financial controls, policies, and standard operating procedures to achieve and exceed targets.
• Champion continuous improvement by monitoring, evaluating, and auditing food, beverage, and service offerings; drive innovation and implement enhancements across all sites.
• Ensure compliance with all safety, sanitation, and regulatory standards, maintaining secure and healthy environments throughout the district.
• Foster a culture of modernization, creativity, and accountability, motivating teams to innovate menus, services, and guest experiences.
• Collaborate with senior leadership and cross-functional teams to identify opportunities for market expansion, increased customer engagement, and enhanced brand reputation.
• Lead or support special corporate projects, district-wide initiatives, and organizational change efforts as assigned.
• Represent the district in high-stakes situations, including client negotiations, crisis management, and major events.
• May be assigned other duties and responsibilities as needed.
  
  

Qualifications

• Bachelor’s degree in business, hospitality, or a related field required; advanced degree preferred.
• 10 years of progressive leadership experience in dining, hospitality, or multi-site operations management.
• Demonstrated expertise in strategic planning, financial management, and operational excellence at the district or regional level.
• Proficiency in Microsoft Office Suite and relevant industry technologies.
• Deep knowledge of culinary techniques, food service trends, and regulatory requirements.
• Exceptional communication, interpersonal, and relationship-building skills.
• Proven ability to lead change, drive innovation, and deliver results in a complex, fast-paced environment.
• Full-time travel throughout the district to support operational, strategic, and client engagement needs.
  
  

About Us

American Dining Creations is a division of American Food & Vending and one of the largest privately held hospitality service partners in the United States.

At American Dining Creations, we recognize that all corporate and education dining partners are unique. We pride ourselves on creating programs and providing dining services with the strength of a national program and the flexibility and innovation of an industry leader.

We pair superior culinary offerings with outstanding management practices, providing every client with the highest operation standards and flexibility and responding quickly with creative menus, comprehensive concepts, and top-notch service.

Our full range of dining and catering amenities brings the guest experience to the next level by providing students, guests, and faculty with outstanding and memorable dining solutions. We currently operate nationwide dining accounts, employing over 2,000 people and growing, serving hundreds of thousands of guests daily. Our services include full café dining emphasizing our Fresh Difference culinary philosophy, mobile ordering, catering, events and our grab-and-go program, My Fresh Market. We stand committed to providing true partnership, customization, and 24/7 support.

American Dining Creations Offers

• Weekly Pay
• 401K with company match
• Employee Assistance Program
• Eligible employees offered Medical, Prescription, Dental, and Vision Plans, FSA/HSA
• Ongoing training and development programs
• Bonus Programs for eligible positions
  
  

American Food & Vending is an Equal Opportunity Employer.

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