Operations Administrator (Advocacy & Accessibility)

The Operations Administrator supports the Advocacy, and Accessibility Consulting & Compliance Services program areas in promoting and developing ACB's advocacy, accessibility, and legislative initiatives. The Operations Administrator also provides information and referrals to individuals and organizations regarding blindness-related issues.

DUTIES AND RESPONSIBILITIES:

• Supports the organization vision, mission and core values and implements strategies necessary to achieve them
• Primary point of contact for members and nonmembers regarding access and civil rights issues pertaining to blindness
• Monitors media, research reports, and analytics on issues of interest to ACB.
• Analyzes incoming queries and reaches out to membership to identify rising widespread issues within the blind community.
• Coordinates Accessibility Consulting and Compliance Services operations.

LEGAL:

• Provides administrative support to in-house legal counsel
• Conducts legal research as required by the legal counsel
• Coordinates with local representatives on nationwide litigation factors, e.g. logistics, casework, travel, etc.

ADVOCACY:

• Assists members and nonmembers with individual advocacy if required by providing resources, contacts and drafting support letters on their behalf. Regularly tracks case progress.
• Monitors bills, speeches, and statements of government leaders, political influencers, regulators and legislative bodies.
• Establishes and maintains relationships with other disability and civil and human rights organizations.
• Provides support in the planning and executing of annual legislative events.
• Develops and maintains ongoing working relationships with members of Congress, Congressional staff, and agency administrators to promote ACB's legislative and regulatory agendas.
• Serves as staff liaison to ACB committees, including Advocacy Steering Committee in tandem with the Director of Advocacy & Governmental Affairs.

COMMUNICATION:

• Assists with preparation of external communication on legislative, judicial, and administrative developments for ACB content channels (e.g., ACB Media Network, social media) and external content channels

INTERN PROGRAM:

• Assists in supervision of the advocacy intern program.
• Oversees all administrative responsibilities for the intern program.

• Performs other related duties as assigned by management

SUPERVISORY RESPONSIBILITIES:

• This role has no supervisory responsibilities.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in a relevant field
• 2 - 3 years of relevant work experience
• Experience with oral and written case intake.

PREFERRED QUALIFICATIONS:

• Experience with legal assistance
• Experience working with individuals who are blind or have low vision

WORK ENVIRONMENT:

The work environment for this role is predominantly an office setting with sedentary work that mostly involves sitting/standing.

This role will be based out of the Alexandria VA office location.

Hybrid – 4 days onsite, 1 day remote

TRAVEL:

• This role will be required to represent ACB at Congressional and Organizational meetings DC Leadership Conference (held in Washington, D.C. area in March)
• ACB National Conference & Convention (week-long trip to convention location with on-site responsibilities in July)
• Possible occasional travel for legal proceedings and industry events.

BENEFITS:

• Medical insurance
• Health Savings Account (HSA)
• 401(k) and Roth retirement plans with employer match
• Life insurance
• Long-term disability insurance
• Paid holidays
• Paid vacation and sick time 

APPLICATION INSTRUCTIONS:

Interested candidates may email their resume and cover letters to hr@acb.org. Applications will be reviewed in the order that they are received.

The American Council of the Blind (ACB) is committed to the full inclusion of all qualified individuals. As part of this commitment, ACB will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact hr@acb.org.