Credit Counselor- Full Time

At ACCC, we empower employees to grow in a mission-driven environment where contributions are valued. We offer flexible schedules, top-tier benefits, and remote work options, allowing you to build a career that fits your lifestyle. Every interaction counts, and we recognize that exceptional service starts with exceptional people. We celebrate dedication and commitment to going above and beyond for our customers.

Join a team where flexibility, fulfillment, and impact are at the heart of everything we do.

We are a nationally recognized, award-winning non-profit dedicated to helping people take control of their finances and get out of debt through counseling and education. We’ve been named Top Places to Work 2022 winner and received the BBB Award in 2021 & 2022.

As a Credit Counselor, you'll provide support to people across the country facing financial crises, credit challenges, or debt issues. You’ll help clients gain a clear understanding of their situation and guide them toward the best possible solutions. We’re hiring remote credit counselors with flexible hours, including Saturdays.

What You Bring

• Comfortable and professional on the phone—strong telephone skills are a must
• Proven ability to build and maintain customer relationships
• Background in customer service and handling client needs with care
• Clear, concise communication skills, both written and verbal
• Sales experience and a drive to meet or exceed goals

Position Schedule

Tuesday-Saturday, 2:30- 10:30pm EST.

Full-time Credit Counselors receive ACCC’s Top-Tier Benefits Package, including:

• Affordable Medical, Dental, and Vision Insurance
• Life Insurance
• 401K Matching
• Long-Term & Short-Term Disability
• Generous PTO, Paid Holidays
• Employee Wellness Program

Remote Work from Home Requirements:

Internet: 

• Hard Wired internet. This means you can use an ethernet cable to connect to a modem. 
• Internet speed requirement of 2000 Mbps for single person residence, and 400 Mbps for residence with 2 or more people

• Remote work from home is not a replacement for caregiving, children, or elder care. You are unable to to be a primary caregiver during working hours. 

In addition to a competitive base salary, this role offers the opportunity to earn a monthly performance-based bonus. Your hard work and results will be rewarded, giving you the chance to increase your earnings each month!