What are the responsibilities and job description for the Customer Service Clerk position at AMERICAN CLEANERS?
Overview
Join our dynamic team as a Customer Service Clerk, where your enthusiasm and communication skills will drive exceptional client experiences. In this role, you will serve as the frontline representative, providing friendly and efficient service to customers. This paid position offers an exciting opportunity to develop your customer service expertise while contributing to a vibrant organization dedicated to client satisfaction in the garment care industry.
Duties
- Respond promptly and professionally to customer inquiries in person and on the phone.
- Wait on customers at the front counter
- Accurately tag in orders so they can be processed.
- Assist clients with garment care information and service details
- Handle cash transactions accurately and process payments with precision
- Maintain organized records of customer interactions, transactions, and feedback for quality assurance
- Collaborate with team members to resolve customer problems swiftly and effectively, demonstrating strong customer support skills
Skills
- Proven experience in drycleaning or laundry services enhances your ability to engage customers positively, but we are happy to train.
- Strong communication skills to convey information clearly and professionally
- Excellent organizational skills for managing multiple tasks simultaneously in a fast-paced environment
- Customer service problem-solving skills to address concerns efficiently and turn challenges into positive outcomes
- Knowledge of cash handling procedures ensures accurate financial transactions
Embark on a rewarding journey where your proactive attitude and dedication make a real difference. We’re committed to fostering an inclusive environment that values your growth and success!
Pay: $15.00 - $17.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $17