Office Coordinator

Imagine the last time you called a small business and got someone on the phone who was so pleasant, so efficient, and so on top of it that you wanted to keep working with them forever. That's the person we're hiring.

American Chillers is a growing chiller manufacturer in Columbia, SC, serving customers in cold plunge, breweries, dry cleaning, medical, and other niche industries. We're looking for a career Office Coordinator — the kind of person customers, suppliers, and our own team all want to keep working with for years. Humble. Hungry. Smart. The one who shows up, gets it right, and quietly makes everyone around them better.

This isn't a stepping-stone job. We're looking for someone who wants to put down roots and grow with us for the long haul.

You'd run the front office — everything that keeps a busy small business on track:

Accounts Receivable (AR):

• Produce and dispatch customer invoices promptly
• Document and monitor incoming payments
• Follow up on overdue accounts and address billing concerns
• Maintain precise AR records and perform account reconciliations

Accounts Payable (AP):

• Process vendor invoices and expense claims
• Guarantee timely and accurate bill payments
• Reconcile accounts payable transactions
• Coordinate with purchasing and suppliers to resolve discrepancies

Shipments & Logistics:

• Organize outgoing shipments with carriers and freight services
• Prepare packing slips, bills of lading, and associated documentation
• Monitor shipments and provide status updates to clients
• Collaborate with production to ensure prompt order fulfillment

Customer Service & Office Support:

• Act as a primary point of contact for customer inquiries
• Provide updates on order statuses and swiftly resolve issues
• Answer phone calls and route communications to the appropriate department
• Assist with general office tasks, including filing, records management, and managing office supplies

• 3 years in office management, operations coordination, or senior administrative roles (manufacturing, construction, or trades experience a plus)
• Strong AR/AP fluency and comfort with ERP and accounting software
• Excellent written and verbal communication
• Curiosity about how technology — ERP, automation, AI — can make small-business work better
• Proficiency in Microsoft Office (Excel, Word, Outlook) and comfort with ERP/accounting software
• Excellent written and verbal communication skills
• Ability to work independently and manage priorities in a fast-paced environment
• High School Diploma or Equivalent (Associate’s or higher a plus)

Work Location: In person

Elevate Your Career

Join us and play a vital role in our journey as a leader in innovative refrigeration equipment. Apply now to contribute your skills and be a part of our ongoing growth.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Paid holidays
• Paid time off
• Retirement plan