Technical Sales Associate

You like helping people get exactly what they need — and you're good at it. When a request comes in, you're the one who reads it closely, asks the right question, and turns it into a clean, accurate quote that actually gets the customer to "yes." If you've ever wished you worked somewhere that gave you real products to learn, warm inbound leads instead of cold calls, and a team that has your back, keep reading.

American Chillers is a growing chiller manufacturer in Columbia, SC, building cooling equipment for cold plunge, breweries, dry cleaning, medical, and other niche industries. Our customers come to us — through our website, quote requests, and referrals. We need someone in the office to catch those inbound requests, turn them into quotes and orders, keep our CRM sharp, and back up our senior sales team so nothing falls through the cracks.

This is an entry-level, office-based role — but make no mistake, it's a technical sales role. You'll be quoting configured industrial equipment, reading specs, and talking tonnage, temperatures, and options. We're looking for someone with real technical aptitude — this isn't selling cell phones. You're not on the road and you're not cold-calling. You're the inside engine that keeps sales moving.

Why you'd actually like this job

• Warm leads, not cold calls. Most of what you'll work is inbound — people who already want a chiller and need help getting a quote. Your job is to help them, not hunt them down
• We'll teach you the product. Nobody starts knowing industrial chillers. We train. You bring the technical curiosity to learn how the equipment actually works — and the aptitude to talk specs with customers
• A real path. This is the ground floor of our sales team. Prove yourself on quoting and support, and there's room to grow into owning accounts
• Base commission. You get the stability of a salary and upside when the team wins. Your work moves the number
• Steady hours and a drama-free team. Monday-Friday, in person, with senior sellers who want you to succeed because your work makes theirs easier
• Modern tools. We run on modern CRM and quoting software, not clunky 1990s systems. We'll train you on all of it
  
  

What you'd own

• Inbound leads: be the first responder on website inquiries, RFQs, and quote requests — read them carefully, qualify them, and route or run with them
• Quotes: build accurate, professional quotes for chillers and options, working from our pricing and specs (we'll train you on how our configurations work)
• Order entry: turn accepted quotes into clean orders, enter them correctly, and confirm the details so production and shipping get it right the first time
• CRM hygiene: keep every lead, quote, and customer record current and complete so the whole team can trust what's in the system
• Sales team support: back up our senior sellers — follow up on open quotes, chase down the info a deal needs, prep paperwork, and keep deals moving
• Customer service: be a friendly, responsive point of contact for order status, lead times, and product questions
• Marketing support: keep our product sell sheets and spec sheets current, and pitch in on occasional content — a customer case study, a social post, website copy tweaks. You won't run marketing, but you'll help keep our materials sharp
  
  

Requirements

You'll fit if you

• Communicate clearly and warmly, in writing, on the phone, and by email
• Are organized and detail-oriented — quotes and orders have to be right, and you're the check
• Are comfortable on a computer and quick to learn new software (CRM, quoting tools, Microsoft Office)
• Like helping customers and enjoy the "figure out what they need and get it to them" part of sales
• Have real technical aptitude. You're comfortable with technical products, specs, and numbers — you can learn to read a chiller spec, talk tonnage and temperatures, and understand how the equipment works. This is industrial equipment, not retail; mechanical curiosity matters more than a polished sales pitch
• Are dependable and steady when it gets busy, and take ownership of loose ends
• Are comfortable pitching in on basic marketing collateral — keeping sell sheets current and writing the occasional customer story or social post. Not a marketing specialist, just handy with words and organized
• Associate's degree or higher in business or technical fields
• Bring some technical or mechanical grounding — an industrial/manufacturing/distribution/HVAC/parts-counter background, a technical degree or hobby, or a proven knack for picking up technical products fast. We'll train you on chillers specifically, but you should already be wired for technical work
  
  

Benefits

• Base salary $50,000-$60,000/year, based on experience, plus commission/bonus tied to sales the team closes
• Total on-target compensation roughly $60,000-$80,000/year for a solid performer once ramped
• 401(k) with company match
• Paid time off
• Paid holidays
• Monday-Friday, in person