Benefits Manager

At American Solutions for Business, we pride ourselves on helping people live their American dream. As an employee-owned company, we provide value to our stakeholders through entrepreneurial relationships and solutions. Since 1981, we have grown to be one of the largest distributors in the industry, providing customers with print, branded merchandise, eCommerce solutions, fulfillment and more.

We are hiring a Benefits Manager to join our team! In this role, you will be responsible for the administration, communication, and compliance of the organization’s employee benefits programs, including the employee-ownership retirement plan (ESOP). This role ensures benefit offerings are competitive, cost-effective, and aligned with ASB’s goals while delivering a positive employee experience. The Benefits Manager serves as a subject matter expert for health and welfare benefits, leave programs, and applicable federal and state regulations.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Administers and evaluates various employee benefit programs, such as group health, flexible spending accounts, dental, vision, life insurance, accident and disability, and other wellness benefits. This includes monitoring enrollments, qualifying life events and terminations in accordance with applicable federal and state regulations and plan provisions.
• Conduct benefit orientations to ensure employee understanding of our benefit plans and explain benefits self-enrollment process with our HRIS system.
• Review and approve enrollments in HRIS system and with insurance carriers to ensure benefit enrollments and changes have been entered appropriately in payroll system for payroll deductions.
• Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims and costs. Resolve administrative problems with the carrier representatives. Invoice employees on leave of absence to ensure premiums are paid timely.
• Assist employees with health, dental, life, vision and other related benefit claims. Act as liaison between employees and insurance providers to resolve benefit related problems and ensure effective utilization of plans and positive employee relations. Serve as COBRA Administer for company.
• Interpret and administer leave programs and policies in accordance with the applicable federal and state employment laws (PFML, FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.). Manage all administrative aspects of leave and workers’ compensation claims to include tracking hours used/taken and work closely with Payroll to ensure that pay for associates is accurate and correct.
• Ensures that the workers’ compensation program is managed in accordance with applicable OSHA and workers’ compensation laws. Coordinate workers’ compensation claims with third-party administrator. Follow up on claims.
• Manage annual open enrollment period each year. Prepare and arrange for the distribution of materials from carriers and assist with communicating changes to employees.
• Processes changes within deadlines. Processes monthly billings from insurance providers. Reviews billings for accuracy, codes and advances for payment. Resolves discrepancies with carriers, payroll and American. Completes reports for management as requested.
• Prepare and set up meetings designed to help employees obtain information and enhance the understanding of company benefits and other incentive programs. Ensure distribution of required employee notices. Resolve employee complaints related to health and welfare plans, refers difficult or very complex complaints to director as needed.
• Develop and maintain effective written and digital communications to include flyers, brochures, benefit summaries, excel summaries, and other materials.
• Assist the HR leadership in obtaining statistics and information in the renewal process of any health, life and retirement plans that benefit the company. Assist in the completion of benefit reporting requirements.
• Oversee all aspects of ESOP Administration to include fiscal year-end census of payroll information for market valuation; diversification; required minimum distribution; distributions and all reporting requirements.
• Manage and process employee recognition and reward program ensuring receipt and delivery of rewards and payment of invoices.
• Other duties as assigned.

Supervisory Responsibilities:

This position has no supervisory responsibilities but will provide work direction to HR Specialist for assistance on benefit related workstreams.

What We Offer:

We are proud to offer a comprehensive range of benefits designed to support your well-being, career growth, and work-life balance.

• Comprehensive Medical
• Dental/Vision
• PTO
• Volunteer Time Off
• Paid Holidays
• Tuition Reimbursement
• Employee Ownership
• 401K
• And more!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Required: High School Diploma or GED plus eight years’ work experience or more administering employee benefit plans in the health and welfare areas or equivalent combination of education and experience.

Preferred: Associates Degree (A.A.S.) from a two-year college or technical school in Business and/or Administration; plus six years’ experience administering employee benefit plans in the health and welfare areas and/or equivalent combination of education and experience. SHRM Certified Professional (SHRM-CP) or a benefit specific certification

Competencies:

Successful incumbents must have a working knowledge with COBRA, ERISA, FMLA and related state and federal regulations required, a strong understanding of employment policies and procedures, confidentiality of sensitive information, professional image in and out of the workplace, time management and organizational skills.

Language Skills:

The employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the Company. Strong analytical and problem solving skills. Superior verbal/written skills and presentation skills. Good punctuation, spelling, grammar and attention to detail a must. Ability to read, analyze, and interpret general business periodicals, professional journals and technical procedures.

Computer Skills:

Must be proficient in Microsoft word and excel and have the ability to learn our HRIS system (ADP). Must have the ability to create formulas, sort and filter data, and create user-friendly reports in Excel.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Job duties also require the analytical skills to validate system generated calculations.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, and occasionally required to stand and walk. The ability to speak, listen and hear are required; specific vision abilities include close vision.

Much of the day is spent working at a computer workstation, which requires continual wrist and hand movement, as well as the ability to view a monitor for extended periods of time.

The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

AA/EEO/Vet/Military