What are the responsibilities and job description for the Certification Administrator position at American Board of Neurological Surgery?
Company Description
The broad aim of the American Board Of Neurological Surgery (ABNS) is to encourage the study, improve the practice, elevate the standards, and advance the science of neurological surgery and thereby to serve the cause of public health. The ABNS is recognized for its comprehensive certification process, which reflects the high standards of training, clinical competence, professionalism and continuous education expected of board-certified neurosurgeons. The ABNS is a member board of the American Board of Medical Specialties and has been since its inception in 1940.
Role Description
This is a full-time, hybrid Administrative Assistant role located in Washington, DC. The responsibilities include supporting neurosurgeons throughout their career cycle from residency to continuing certification by supporting a variety of ABNS programs. The ideal candidate will play a critical role in ensuring high quality work and support are provided by the ABNS team to residents, fellows, candidates, diplomates, volunteers, and directors.
Responsibilities
- Support Candidate and Diplomate neurosurgeons
- Anticipate potential problems and take action to solve them before they impact users when possible
- Add, remove or update user information such as logins and passwords
- Interface with stakeholders: neurosurgeon candidates and diplomates, program directors and coordinators, ABNS directors regularly
- Support cohort of neurosurgeons from residency to continuing certification
- Data analysis
Qualifications
- Bachelor’s degree and 2 years of relevant prior experience (Master’ Degree preferred)
- Ability to meet strict deadlines
- Strong customer service skills
- Strong written and verbal communication skills
- Planning and organizational skills
- Problem-solving and critical thinking skills
- Strong computer skills and understanding of database analysis
- Attention to detail
- Clear documentation
- Ability to adhere to certification standards and accountability to timelines
Knowledge and Skills
- Microsoft Office – highly proficient and able to troubleshoot
- Excel (including pivot tables)
- Outlook
- PowerPoint
- SharePoint
- OneDrive
- Zoom – highly proficient with functionality including break out rooms
Classification
- Exempt
- Full-time role with expectations for coverage during core business hours and flexibility required as necessary to accommodate business needs
- Hybrid in Washington D.C. area (2-3 days per week in the office)
- Up 10% travel required