Program Manager

Residential Program Supervisor

Location: Chehalis, WA

Job Summary

The Residential Program Supervisor oversees daily operations at our Chehalis treatment facility, ensuring the delivery of high-quality, client-centered care. This role provides leadership and guidance to staff, supports departmental coordination, and assists the Administrator as needed to maintain compliance, integrity, and excellence in program operations.

Key Responsibilities

• Provide oversight and leadership for all support services, including medical/medication needs, food service, housekeeping, maintenance, transportation, and BHT/PSA staff.
• Ensure compliance with state regulations (WACs), provider contracts, agency policies, and federal confidentiality laws (42 CFR).
• Supervise, mentor, and evaluate staff to ensure adherence to compliance, quality standards, and professional conduct.
• Serve as Interim Administrator in the Administrator’s absence, with decision-making authority for non-clinical matters.
• Develop and implement strategies to improve residential treatment processes and client experience.
• Address and resolve inter-departmental challenges to maintain smooth operations.
• Coordinate efforts between department heads to promote effective collaboration and service delivery.
• Act as a liaison among department managers, referral sources, regulatory partners, and the community.
• Prepare reports and statistical data as needed for agency and regulatory compliance.
• Ensure client needs are met with dignity, respect, and timeliness.

Qualifications

• Bachelor’s degree strongly preferred, willing to accept experience in lieu of degree.
• Minimum 2 years of experience as a Program Manager (or equivalent leadership role) in a residential or inpatient treatment facility.
• Strong knowledge of Washington State WACs, federal confidentiality laws (42 CFR), and substance use treatment regulations.
• Demonstrated success in managing multidisciplinary teams and overseeing program operations in a treatment environment.
• Proven ability to ensure compliance, maintain program integrity, and uphold client-centered care standards.
• Strong leadership, conflict resolution, and problem-solving skills.
• Excellent communication and collaboration abilities with staff, clients, and external partners.

Compensation

This position offers a salary range of $75,000–$80,000 annually, depending on experience and qualifications.

Physical Demands

• Ability to sit, stand, walk, and lift up to 10 lbs.
• Prolonged use of computers and standard office equipment may be required.

Work Environment

• Office and residential treatment facility setting with moderate noise.
• 100% on-site position

ABHS Benefits:

· Employees and their families can enroll in Medical, Dental, Vision, Critical Illness, Hospital Indemnity, Employee/Spouse Life, Employee/Spouse AD&D Child Life/AD&D.

· 85% of employees monthly medical premiums covered by ABHS.

· Cost of living adjustments effective July 1st, every year.

· Longevity Bonus payable on your anniversary date.

· Employee referral program.

· Perfect attendance rewards.

· 401(k) program with up to 4% match after 1 year. Employees can enroll as early as the 1st of the month after 2 months in a ROTH IRA or 401(k) plan.

· Student Loan Reimbursement up to $75,000 for approved, clinical, licensed/certified positions.

· Vacation & Sick pay buyback.

· 100% licensure reimbursement for renewals and 50% for initial rewards.

· Employee Assistance Program free to all employees.

· Apprenticeship Program.

· Shared leave program.

· 11 paid holidays.

· 1 Personal Day.

· 2 weeks paid new employee orientation training.

· Employees receive 24 hours of vacation leave after 6 months and 88 hours at their 1-year anniversary.

· Employees receive 1 hour of paid sick leave for every 40 hours worked from date of hire, eligible to use after 90th day of employment.

· Current inflationary bonus.

We thank you for your interest and hope to hear from you! For more information, visit us online at https://americanbehavioralhealth.net/

E.O.E.

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Experience:

• Program management: 2 years (Required)

Ability to Commute:

• Chehalis, WA 98532 (Required)

Work Location: In person

Salary : $75,000 - $80,000