What are the responsibilities and job description for the Network Engineer position at American Association for Cancer Research?
We are seeking a skilled and service-oriented Network Engineer with at least five years of experience to manage, maintain, and enhance our network infrastructure. The ideal candidate will possess a strong technical background and a deep commitment to advancing our mission by ensuring secure, reliable, and efficient connectivity across the organization.
- Manage SD-WAN technologies to support secure and reliable connectivity across distributed offices.
- Ensure adherence to IT security compliance standards, including implementation and oversight of MDR and EDR solutions.
- Support and maintain data center infrastructure, ensuring high availability and scalability of core network services.
- Demonstrate a proactive approach to learning and applying emerging IT technologies, including server systems and virtualization platforms to meet organizational needs.
- Administer and maintain backup and disaster recovery solutions, ensuring organizational data integrity and business continuity.
- Monitor network performance and proactively identify and resolve bottlenecks, outages, and vulnerabilities.
- Configure and manage firewalls, switches, routers, and wireless access points to ensure optimal performance and security.
- Implement and maintain VPNs and remote access solutions for staff.
- Conduct regular network security assessments and implement best practices to protect sensitive data.
- Collaborate with other teams to understand their technological needs and provide network solutions that support program delivery.
- Maintain and update network documentation, including diagrams, IP schemas, and configuration records.
- Support VoIP systems and ensure quality of service (QoS) for voice and video communications.
- Assist in the planning and execution of IT infrastructure projects, including office moves, expansions, and upgrades.
- Provide Tier 2/3 support for network-related issues escalated by the help desk or IT support team.
- Train and mentor junior IT staff on network tools and procedures.
- Participate in the development and testing of disaster recovery and business continuity plans.
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience); Certifications a plus (CCNA, CCNP, Security Azure, AWS)
- Background or certification in Cybersecurity, with practical experience in securing network environments.
- Minimum 5 years of hands-on experience in network engineering.
- Advanced expertise in Cisco technologies, including SD-WAN, MPLS, and VoIP, ensuring optimal network performance and communication.
- Hands-on experience with cloud networking architectures such as Azure Virtual Networks (VNets) and AWS Virtual Private Clouds (VPCs).
- Familiarity with VMware or similar virtualization technologies is a plus.
- Proficient in the use of network monitoring and performance tools such as LogicMonitor, PRTG, or similar platforms.
- Strong problem-solving skills and attention to detail.
- Excellent communication and documentation skills.
- Typically works in an office setting but may require on-site visits to one of our remote locations (Washington, DC or Boston).
- May involve on-call duties for network emergencies.