What are the responsibilities and job description for the Case Filing Specialist position at American Arbitration Association?
Case Filing Specialist (2025-113)
Be the cornerstone of our no-fault arbitration process. Administer new case intake with precision, ensuring compliance and maintaining accurate records in our case management system. Apply your knowledge of NYS regulations 68 and 35D while handling correspondence and inquiries with confidentiality and neutrality. Your attention to detail, professional communication, and commitment to operational efficiency will set the stage for successful dispute resolutions. This role demands meticulous documentation, reliable attendance, and the ability to maintain professional relationships while preserving the essential neutrality of the arbitration process.
Work Environment
This position offers a remote work arrangement; candidates must reside at a U.S. location within 125 miles of their assigned office location. Compensation will be determined based on geographic location, with opportunities to earn additional quarterly incentives based on performance.
The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads in arbitration and mediation across diverse industries, providing professionals unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs.
Our competitive compensation package includes performance incentives, medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off. At the AAA we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.
The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
Be the cornerstone of our no-fault arbitration process. Administer new case intake with precision, ensuring compliance and maintaining accurate records in our case management system. Apply your knowledge of NYS regulations 68 and 35D while handling correspondence and inquiries with confidentiality and neutrality. Your attention to detail, professional communication, and commitment to operational efficiency will set the stage for successful dispute resolutions. This role demands meticulous documentation, reliable attendance, and the ability to maintain professional relationships while preserving the essential neutrality of the arbitration process.
Work Environment
This position offers a remote work arrangement; candidates must reside at a U.S. location within 125 miles of their assigned office location. Compensation will be determined based on geographic location, with opportunities to earn additional quarterly incentives based on performance.
- Buffalo, NY - $51,000 - $54,000
- New York, NY - $60,000 - $63,000
- Associate's Degree in business or related discipline, or an equivalent mix of education and experience
- 0-2 years of relevant experience (e.g., customer service, medical/liability insurance, case administration, or legal environment)
- Strong attention to detail and accuracy in data entry, document review, and record-keeping.
- Excellent organizational and time management skills to handle multiple tasks and meet deadlines.
- Proficient in Microsoft Office Suite and web-based case management systems.
- Strong written and verbal communication skills to interact effectively with clients, attorneys, arbitrators, mediators, and colleagues.
- Ability to maintain confidentiality and exercise discretion when handling sensitive information.
- Ability to attend on-site trainings and meetings.
The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads in arbitration and mediation across diverse industries, providing professionals unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs.
Our competitive compensation package includes performance incentives, medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off. At the AAA we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops.
The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.
Salary : $51,000 - $54,000