Administrative Assistant III

Description

OVERVIEW

The Administrative Assistant provides high-level administrative support to executives and senior leadership, serving as a key point of contact for office operations and case administration. This role requires strong organizational skills, attention to detail, and discretion in handling sensitive information. The Administrative Assistant coordinates meetings and projects, maintains accurate records and databases, prepares reports and materials, and supports cross-functional initiatives to ensure smooth and efficient operations.

The successful applicant will have a hybrid work arrangement and must reside within a 125-mile radius of our NY headquarters in the financial district. The starting salary range for the position is $72,00 - $76,500. This role is eligible for an incentive opportunity targeting 7.5% of annual salary.

Named one of the 50 best nonprofits to work for by the Non-Profit Times, our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits.

Essential Functions

• Provide administrative assistance to executives and senior management
• Manage case administration services, including document upload, data entry, and case follow-up
• Serve as primary point of contact for office administrative matters, fielding inquiries and escalating issues as needed
• Administer and maintain databases, files, and record-keeping systems, ensuring data accuracyand integrity
• Plan and execute meetings, conferences, training sessions, and events, managing all logistical details
• Prepare reports, presentations, correspondence, and other materials
• Maintain confidentiality and exercise discretion when handling sensitive information
• Manage and coordinate cross-functional programs, projects, and initiatives through all phases
• Continuously evaluate and document administrative processes to identify areas for optimization
• Collaborate with teams to identify and resolve issues, mitigating risks and roadblocks
• Compile data, prepare reports, and conduct analyses to evaluate program/project performance
• Demonstrates regular, reliable, and predictable attendance
• Regularly attends meetings and training events
  
  

Education & Experience

Associate degree and a minimum of 3 years of progressive experience in an administrative support

capacity; or an equivalent combination of education and experience.

Knowledge, Skills, & Abilities

• Strong organizational and time management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously
• Excellent verbal and written communication skills, with the ability to interact professionally with individuals at all levels of the organization
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software applications
• Exceptional attention to detail and accuracy in all aspects of work
• Ability to maintain strict confidentiality and exercise discretion when handling sensitive information
  
  

The American Arbitration Association is an equal opportunity employer (EEO) and considers all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.