Team Lead, Inflight Training Management System

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Responsible for overseeing the development, implementation, training, and continual operation of the MINT Training Management System (TMS) and Records and Qualifications. Additionally, this role will oversee the issuance, record keeping, and auditing of flight attendant qualification records to ensure continual regulatory compliance.
• This role is a member of the Inflight Training Team.
  
  

What You'll Do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Lead a team of direct reports through the implementation and continued operation of a Training Management System
• Support and manage the development of a short and long-term implementation plan for a Training Management System
• Coordinate with cross-functional groups such as IT, Finance, Operations, Program Development, and external vendors in support of product implementation and continued management of system
• Identify challenges, develop solutions, and drive integration to support the successful transformation of the business unit
• Develop and maintain an integration and system operation playbook
• Develops and delivers presentations surrounding implementation progress and continued system performance to key stakeholders and Senior Management
• Serves as a Subject Matter Expert for all audits of the system, its processes, procedures, and associated training records
• Support the Advanced Qualification Program team with data extraction and analysis
• Flex to support additional projects and responsibilities, as needed
  
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree or equivalent work experience
• 3 years of prior project management and/or equivalent experience
  
  

Preferred Qualifications- Education & Prior Job Experience

• 2 years of managing a team of direct reports
• Advanced knowledge of FOS and associated systems
• Prior experience issuing, auditing, and maintaining crew qualifications
• Knowledge of enterprise Learning Management System (LMS)
• Knowledge of Flight Attendant CBA
• Advanced knowledge of FOS and associated systems
• ISO 9001 certification
  
  

Skills, Licenses & Certifications

• Ability to create structure and drive progress in an ambiguous environment
• Strong interpersonal skills with the ability to resolve conflicts
• Strong task organizational skills with adherence to developed business practices
• Ability to shift focus to new projects as business needs change
• Proficient in Microsoft Excel, PowerPoint and Word
• Ability to effectively communicate both verbally and written with all levels within the organization
  
  

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  
  

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.