Sr Manager, Technology Business Transformation

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Airline Operations Technology (AOT) organization within the Information Technology Division
• This role serves as the Transformation lead for the VP of Airline Operations Technology, acting as a strategic partner and force multiplier to drive execution, organizational alignment, and visibility across a complex, multi‑product portfolio. This rotational leadership role is designed to develop future senior leaders through enterprise exposure, people leadership, and ownership of high‑impact initiatives. A key focus of this role is enabling data‑driven decision making across AOT by owning the strategy, delivery, and evolution of enterprise metrics, dashboards, and executive reporting distributed across the organization
  
  

What You'll Do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Act  as a trusted  advisor and strategic partner to  the  VP  of Airline  Operations Technology on  priorities, execution,  and organizational effectiveness
• Lead and  deliver  high  visibility, VP level initiatives and special  projects spanning multiple products and  organizations
• Lead and  evolve leadership operating rhythms,  including staff meetings, QBRs,  reviews, and planning forums
• Enable  data-driven  decision  making by defining, governing,  and evolving enterprise  technology and delivery metrics
• Develop  executive-ready  communications,  briefings, and presentations for senior leadership audiences
• Promote adoption of  modern engineering practices, emerging technologies, and  continuous  improvement
• Manage  budgets, forecasting,  and resource  allocation in alignment with business and technology  priorities
• Partner with IT  and business  leadership to execute  and communicate the  organization's technology  vision,  priorities, and  roadmap
  
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in Technology, Computer Science, Information Systems, Business, or a related field, or equivalent experience/training
• 7 years of experience leading complex technology solutions, programs, or engineering delivery
• Strong backrgound in leading engineering teams using modern software practices
  
  

Preferred Qualifications- Education & Prior Job Experience

• 3 years of direct people leadership experience
• Airline industry or large-scale operational technology experience
• 5 years of experience leading product, engineering, or technology teams
  
  

Skills, Licenses & Certifications

• Exceptional communication skills  with  the  ability to translate complex technical  concepts, risks,  and constraints for executive and nontechnical audiences
• Prior hands-on  experience as a  software,  platform,  or systems  engineer with  the  ability to lead  deep technical discussions, reviews, and  architecture decisions
• Demonstrated  technical leadership  with  the  ability to make sound architecture and  design  tradeoff decisions grounded in engineering  best practices
• Demonstrated comfort operating in  ambiguity, including  problem definition,  requirements shaping,  and iterative solution design
• Strong business and financial acumen,  including alignment  of product and platform decisions  to strategic,  operational, and capacity  outcomes
  
  

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  
  

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.