What are the responsibilities and job description for the Sr Manager, Technical Operations Strategy and Program Management Office position at American Airlines?
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Minimum Qualifications- Education & Prior Job Experience
Feel free to take advantage of all that American Airlines has to offer:
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
- Provides oversight for strategic Technical Operations initiatives for execution and performance.
- Utilizes value-stream operating models and various analytical methodologies to inform strategic planning.
- This job also supervises a pool of Project and Program Managers assigned to these strategic initiatives when cross-functional or cross-divisional in nature.
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
- Provides resources, facilitation needs, guidance and other support elements necessary to maintain program deliverables across major Tech Ops Initiatives
- Communicates regularly regarding the program’s progress, milestones, and key decisions across all Technical Operations work groups
- Interfaces with Engineering, Planning, Maintenance Control, Maintenance Programs, Quality Control, Line Maintenance, Stores and Materials Planning to develop and execute plans to manage strategic initiatives and other related program requirements
- Interfaces with other Operational groups to ensure that cross-departmental issues are addressed and corrected in a timely fashion
- Reviews, tracks and reports out on team scorecards and plans to Senior Management routinely
- Collaborates with divisional product teams to collect and summarize key activities into informative communication packages
- Keeps Operational Leadership aware of project progress, risk areas and key decisions
Minimum Qualifications- Education & Prior Job Experience
- Advanced degree or equivalent training/experience
- 8-10 years of airline Technical Operations experience in any of the major disciplines: Engineering, Production, Planning, Programs, or IT related functions
- Experience standing up and supporting large scale PMO efforts
- PMP or PGMP certification
- Proficiency in Microsoft Office suite; knowledge of cross-functional elements of Maintenance and supporting systems;
- Experience with facilitating design, gap analysis, or value-stream mapping workshops.
- Ability to analyze and understand key program elements and dependencies
- Ability to develop effective and corrective action plans
- Ability to: be a team player; lead through influence
- Ability to communicate effectively with all levels both verbally and written
Feel free to take advantage of all that American Airlines has to offer:
- Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
- Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
- Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
- 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
- Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.