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Sr Manager, Communications

American Airlines
Dallas, TX Full Time
POSTED ON 11/19/2025 CLOSED ON 12/18/2025

What are the responsibilities and job description for the Sr Manager, Communications position at American Airlines?

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

  • Develop and manage a comprehensive People Communications storytelling and content agenda that identifies, shapes, and curates internal and external narratives showcasing American’s people, culture, and employee experience across multiple channels.
  • The role is a part of the Corporate Communications team within our Global Engagement group.

What You'll Do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

  • Partner with our People organization, facilitating communications to ensure team members are familiar with the organization's policies, goals and expectations
  • Serve as a strategic counselor to the businesses you support
  • Oversee communications strategy for multiple areas
  • Lead a team of communications professionals
  • Develop relationships and growth for the team

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor's Degree or Master's Degree in communications or relevant field, or equivalent experience/training
  • 7 years of relevant experience in communications in a corporate, agency or newsroom setting

Preferred Qualifications- Education & Prior Job Experience

  • Previous work experience with consumer media

Skills, Licenses & Certifications

  • Proven success in developing and executing internal and external communications strategies for large organizations
  • Ability to produce a broad range of communication vehicles, including press releases, reactive statements, presentations, executive communications, social posts, intranet pages, webcasts and blogs
  • Executive presence and ability to work among C- and VP-level customers
  • Experience leading staff and developing their careers with care
  • Strong team player with the ability to work successfully at all levels of the organization
  • Ability to lead tasks, manage processes, analyze and problem-solve, working independently as well as in a group
  • Thrives in a fast-paced atmosphere where you work under pressure and can meet critical deadlines
  • Must have excellent time-management skills with the ability to handle multiple projects at the same time and meet deadlines effectively, efficiently and independently
  • Strong analytical skills, quantitative ability, solution and detail-oriented
  • High level of professionalism and discretion in handling confidential information
  • Strong ability to influence or negotiate with stakeholders dealing with competing priorities
  • Capable of anticipating needs and driving clarity on expectations

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
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Salary.com Estimation for Sr Manager, Communications in Dallas, TX
$106,868 to $135,812
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