Manager, Inflight Dining Operations and Supply Chain Logistics

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This leader is responsible for the American Airlines Inflight Dining Operations Supply Chain team. Including coordinating logistics to ensure the right equipment and products are at the right time with continuously improving efficiency.
• The role is a part of the Inflight Dining Operations team within our Customer Operations group.
  
  

What You'll Do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Oversight to deliver AA inflight dining related equipment, beverages, select food and soft goods across the global network.
• Establishing departmental process to maintain par levels at warehouses and caterers across the network to provide our customers and caterers a reliable supply chain
• Be a change agent in the supply chain space and re-imagine the processes focusing on opportunities, improvements and efficiencies
• Develop and maintain forecasting and analytics tools to support caterer, distributor, warehouse and internal needs for all managed products
• Collaborates with key stakeholders to define and deliver all product and equipment requirements including Procurement, Inflight, Finance, Customer Experience and external suppliers
• Responsible to adjust needs and communicate status for stations start-ups, seasonal volume changes, inflight dining and service changes and supporting Procurement related activities such as RFPs
• Works collaboratively with Finance and Procurement to maintain and budget thresholds and understand spending impacts of service level and equipment related changes
• Continually Identifies process improvements to drive supply chain efficiencies and/or operational improvements and present to senior leaders
• Develops and educates team on key elements of American warehousing, logistics, and distribution systems
• Maintain continuous communication with fellow stakeholders on impacts to supply chain and develop contingency plans as needed
• Establish expectations and priorities, monitor departmental performance, coach and develop, and create a positive, collaborative work environment.
  
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree
• 5 years of experience leading teams and large-scale projects requiring cross departmental and external supplier relationships
  
  

Preferred Qualifications- Education & Prior Job Experience

• Experience with inventory management forecasting methods desired
  
  

Skills, Licenses & Certifications

• Proven ability to manage multiple projects simultaneously and meet deadlines
• Strong aptitude and experience communicating & collaborating with other departments
• Experience creating forecasting tools and defining new process to streamline operational efficiencies.
• Proficient computer skills including Access, Excel, Word, and PowerPoint
• Ability to lead and motivate others
• Must be able to write and deliver presentations to all levels of management, including senior leadership
• Some travel and the ability to work varying schedules required
  
  

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  
  

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.