Analyst/ Sr Analyst, Program Strategy & Alignment

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Analyst/ Sr Analyst, Program Strategy & Alignment is part of the Next-Gen Ops Platform team within the IOC. The Sr Analyst, Program Alignment ensures strategic coherence and operational execution across the Next-Gen Ops Platform. This includes synthesizing insights from workstreams to inform strategic planning, conducting impact analyses, and supporting change management activities such as stakeholder readiness assessments and communication planning.

What You'll Do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Drive cross-functional coordination across workstreams within the Next-Gen Ops Platform program
• Align program activities with enterprise-wide transformation strategies and goals
• Support governance structures by ensuring regular updates, accountability, and issue escalation processes are in place
• Facilitate program-level planning to ensure milestones, dependencies, and priorities are clearly defined and communicated
• Lead stakeholder engagement efforts to build alignment and secure ongoing sponsorship and support
• Develop and execute change management plans, including communications, training, and adoption strategies
• Partner with communications teams to create clear, consistent messaging around program goals and changes
• Identify potential risks and resistance to change, and proactively support mitigation strategies
• Monitor and track adoption metrics, feedback, and change readiness to inform continuous improvement
• Collaborate with technology, operations, and business leaders to ensure a unified and consistent execution approach
• Serve as a connector between strategy and execution, translating vision into action and outcomes
• Support special projects and initiatives related to enterprise transformation as needed
  
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in Business Administration, Operations Research, or a related field
• 3 years of experience in program management, operations research, or a related field
  
  

Preferred Qualifications- Education & Prior Job Experience

• Master's degree in Business Administration, Operations Research, or a related field
• 5 years of experience in program management, operations research, or a related field
• Experience with change management and stakeholder engagement
• Experience with data analysis and metrics development
  
  

Skills, Licenses & Certifications

• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Strong business acumen
• Ability to think strategically and drive meaningful outcomes
• Strong project management skills
• Experience with data analysis and metrics development
• Experience with change management and stakeholder engagement
• Certification in program management or a related field (e.g. PMP, Agile)
  
  

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  
  

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20 Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.