What are the responsibilities and job description for the Insurance Customer Service position at American Advantage Insurance -Nelson Agency, Inc.?
WE'RE HIRING... again! Well because to be honest, finding GOOD people is apparently REALLLLLY hard , so my current staff & I agree, that we'd rather be short-staffed and work twice as hard than EVER compromise the level of customer service we provide! So read the below TWICE before wasting our time :)
*****100% REMOTE POSITION
*****YOU MUST HAVE REMOTE WORK EXPERIENCE (THIS IS A FULL-TIME JOB, NOT A CASUAL WORK AT YOUR LEISURE POSITION)
*****YOU MUST PROVIDE YOUR OWN OFFICE EQUIPMENT & SUPPLIES (INCLUDING, BUT NOT LIMITED TO: COMPUTER, MONITORS (IDEALLY 3), PRINTER, ETC)
ARE YOU THAT SPECIAL SOMEBODY?!?
We’re looking for that special somebody, you know the one… the one that works hard, the one who doesn’t think they’re doing me favor by working here, the one that has a sense of humor and can take a joke, the one that appreciates skillful sarcasm, the one that doesn’t cry at spilled milk, and the one that makes things happen and doesn’t wait for things to happen… THAT ONE! If that’s you or someone you know, please send resume with professional references (please don’t put your mom and your best friend as your references).
THIS IS A HIGHLY FUNCTIONING, MULTI-TASKING, DETAIL ORIENTED, VERY FAST PACED ENVIRONMENT!!!
Responsibilities include, but are not limited to:
-Answering phone/emails and handling customer’s requests such as policy changes, claims, billing inquiries, etc
-Entering and issuing quotes/policies
-Entering and documenting new customer accounts
-General administrative tasks
NO INSURANCE EXPERIENCE REQUIRED (BUT PREFERRED)!
Insurance agency customer service/administrative assistant.
Full-time Monday-Friday. NO nights/weekends/holidays! NO health insurance. 401k w/match. Starting at $22 hour.
-Extensive office customer service/administrative experience is a MUST! Our clients deserve nothing but the absolute very best, I will not accept anything less! Candidates will NOT be considered without this, sorry!
-Extensive computer, Microsoft Outlook, and Microsoft Word experience required
-Must be able to accurately type 40 words per minute
-Property & Casualty Insurance License (current/active license is preferred, but will be required within 90 days of hire (at our cost))
- Paid Time Off (PTO)
- Work from Home
- Flexible Schedule
- Mon-Fri Schedule
- Retirement Plan
- Hands on Training
Salary : $22 - $27