What are the responsibilities and job description for the Project Coordinator position at American Access, Inc.?
Project Coordinator
Location: Alamo, TN
Schedule: Monday–Friday | 8-hour shift
Pay: $20-$22/hr
Job Type: Full-time
American Access, Inc. is seeking a Project Coordinator familiar with the accessibility and mobility industry and experienced in an office environment. Armed Service Veterans are encouraged to apply.
We offer comprehensive medical, dental, vision, supplemental insurance, and a 401(k) savings plan with employer match.
Job Summary:
The Project Coordinator is responsible for managing accessibility ramp and lift projects from start to finish while supporting the Service Center Manager. This role involves coordinating evaluations, installations, and service requests, ensuring projects are completed accurately and within contracted timelines.
The Project Coordinator will also communicate with customers, service employees, and management to confirm that each project is progressing properly. Accuracy, attention to detail, and strong communication skills are essential, as this role requires managing sensitive information and maintaining thorough documentation within company systems.
Key Responsibilities:
- Respond promptly to customer and project requests.
- Assign and coordinate project evaluations, installations, and service work.
- Communicate project updates and changes with employees, management, and customers.
- Upload and maintain all project-related documentation in company systems.
- Ensure all open projects are evaluated, installed, and invoiced on time.
- Maintain confidentiality of company and customer information.
- Perform additional duties as assigned by management.
Knowledge, Skills, and Abilities:
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication abilities.
- Proficiency with Microsoft Office Suite (Excel, Publisher, Outlook, etc.).
- Ability to read and interpret detailed correspondence and basic construction layouts.
- General troubleshooting ability and problem-solving skills.
- Strong interpersonal skills and ability to coordinate with multiple departments.
- Comfort using technology, including computers, tablets, and phone systems.
Experience & Requirements:
- Minimum 1 year of related experience in customer service, home services, or accessibility (preferred).
- High school diploma or equivalent required.
- Knowledge of ADA compliance is a plus.
- Must pass background check and drug screening.
Company Overview:
American Access, Inc. is a national leader in the manufacturing and installation of aluminum modular wheelchair ramps and accessibility solutions. Since 1997, we have proudly served America’s veterans, public institutions, churches, private organizations, and families nationwide. Our mission is to deliver safe, reliable, and high-quality access solutions while maintaining a commitment to exceptional service and customer satisfaction.
Benefits:
- 401(k) and employer match
- Medical, dental, and vision insurance
- Health savings account
- Life insurance
- Paid time off
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Alamo, TN 38001 (Required)
Ability to Relocate:
- Alamo, TN 38001: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $22