What are the responsibilities and job description for the Front Desk Clerk position at America tax pros?
- Greeting and Assisting Visitors: Welcoming guests, providing information, and ensuring a positive first impression.
- Answering Phone Calls: Handling incoming calls, directing them appropriately, and taking messages.
- Managing Reservations and Appointments: Scheduling appointments, managing guest information, and processing reservations.
- Administrative Tasks: Filing documents, organizing records, and performing basic data entry.
- Handling Payments and Invoices: Processing payments, managing invoices, and maintaining financial records.
- Maintaining a Clean and Organized Reception Area: Ensuring the front desk and surrounding areas are tidy and presentable.
- Problem-Solving: Addressing customer inquiries and resolving issues in a professional and efficient manner.
Skills:
- Strong Communication Skills: Both verbal and written.
- Customer Service Skills: Ability to interact professionally and empathetically with guests.
- Organizational Skills: Ability to manage time, prioritize tasks, and maintain records.
- Problem-Solving Skills: Ability to identify and resolve issues effectively.
- Computer Skills: Proficiency in using relevant software and systems.
- Basic Accounting Skills: Ability to handle cash transactions and maintain records.
- Time Management Skills: Ability to manage time effectively and meet deadlines.
Job Types: Full-time, Part-time, Contract, Seasonal
Pay: $10.00 - $12.00 per hour
Work Location: In person
Salary : $10 - $12