Processing Supervisor - Mobile Hwy 90

What's In It For You!

• EVERY employee is bonus eligible after 90 days!!
• Employee discounts
• Growth opportunities
• Help others through our charity partners
• Save the environment!

Why We Will Love You

• Your smile lights up the room!
• Your care for our customers, donors and team members
• Your unique personality and amazing attitude
• You are ready to lead a diverse team
• You have a valid driver's license and clean driving record. Fantastic!

Teamwork Makes The Dream Work
Our management team works together to lead and develop our awesome team members as they take great care of our donors and customers. Whether in our wholesale operation, America's Thrift Online, our vast donations network, or in one of our retail locations, we combine our passion for donors and community service in all that we do.

Why You Will Love Us: Our Mission, Vision and Values

Mission

To Give Back! By...

• Positively impacting the environment and the communities we serve
• providing values that meet our customer's needs and wants
• reducing millions of pounds of waste each year
• supporting local charities
• creating jobs

Vision

To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.

Values

• People First
• We invest in what matters most to us: You. Your goals are our goals; your success is our success. We care about family and work-life balance. We value what makes you, You!
• Customers and Donors
• Our business starts and ends with both the contributions of our donors and the loyalty of our customers. We deliver a 1st class second-hand experience by providing our customers unsurpassed value & selection.
• Community
• We enhance communities by supporting charities, providing values and creating jobs. Through sustainable shopping we protect the environment and reduce waste.
• Continuous Improvement
• We empower our people to improve the business and promote an entrepreneurial spirit. Continuous improvement isn't just about margins; it's about development, personal growth, teamwork and collaboration. "How can we improve" are the most important words in business.
• Growth
• Growth is our commitment. We invest in the growth of our people, our donations, and our sales. Our growth supports our mission: To Give Back.

Position Title: Processing Supervisor
Reports To: Assistant Manager
Department:  Operations

Position Purpose and Objectives

The Processing Supervisor is responsible for managing the daily activities of the production team, ensuring that company standards are maintained across all areas of the store. This role involves staying on top of daily production goals, ensuring fast, accurate, and efficient processing by team members, and conducting hands-on audits and quality control checks. The supervisor will actively engage with the team to assess, train, and provide coaching, setting the standard for donor experience, productivity, and customer service, in line with America’s Thrift Stores Core Values.

Roles and Responsibilities

• Supervise and direct the daily activities of the production team.
• Manage inventory tracking systems to monitor deliveries and stock levels.
• Analyze inventory levels and anticipate shortages or issues, taking proactive steps to ensure sufficient stock.
• Communicate targets and progress to team members.
• Assist in the recruitment, selection, onboarding, and training of team members.
• Schedule team members according to the store’s labor requirements.
• Capable of performing all tasks required of processing team members.
• Regularly observe, coach, and recognize team members for performance.
• Maintain high standards of merchandise condition, pricing, freshness, and shop-ability.
• Support the General Manager with sales and marketing promotions and programs as needed.
• Assist donors following company standards.
• Foster a respectful and values-driven workplace environment.
• Utilize open communication tools to translate team feedback into action.
• Address complaints and bring them to the attention of the Assistant Store Manager or General Manager for resolution.
• Safeguard company assets and information, ensuring secure handling and integrity.
• Promote loss prevention by upholding procedures and policies.
• Maintain a safe working environment by following OSHA guidelines and ensuring compliance with safety policies.
• In the absence of the Assistant Store Manager, manage production processes and team operations in line with all policies and regulations.
• Make decisions and take appropriate actions when Assistant Store Manager or General Manager is unavailable.
• Perform additional duties as assigned by supervisors or higher-level managers.

Skills and Qualifications

• At least two years of experience in a supervisory, team lead, or key holder role in retail or industrial processing.
• Basic mathematical, reading comprehension, and computer skills.
• Ability to lift, carry, push, and pull up to 50 lbs.
• High School diploma or GED preferred.
• Strong communication skills, both verbal and written.
• Ability to assess, observe, and coach others effectively.
• Ability to follow and apply instructions, both written and verbal.
• Strong decision-making skills, with the ability to apply sound judgment in various situations.
• Successful completion of background check, motor vehicle check, and drug screen.
• Must have a valid driver’s license and a clean driving record.
• Bilingual Preferred.

Competencies

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%

Physical Demands:

• Frequently - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling.
• Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level.
• Continuously - Standing on tile/concrete, talking, seeing, and hearing.

Other:

• Mostly regular and weekend hours, occasionally working evenings and holiday hours as needed.
• Working environment includes inside of building withsemi- controlled temperatures and outside conditions with varying weather and temperatures.

Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document. This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.