What are the responsibilities and job description for the Swimming Pool Supply and Service Specialist position at America's Swimming Pool Co. - Columbus?
Job Posting
Retail Store Warehouse Utility Staff
ASP – America’s Swimming Pool Company is Columbus’ premier swimming pool service company. We have been operating in the Valley area for over 10 years with an outstanding reputation. We pride ourselves on providing "resort quality pool services". To do this we have built a team of dedicated, enthusiastic technicians who enjoy delivering resort-quality service and treating our customers with the utmost respect.
Our Mission: At ASP, we create superior value for our customers in all that we do by leveraging technology, higher standards, knowledge and the relentless pursuit of excellence.
Because of our approach, we have earned loyal customers who expect and desire dependable, quality swimming pool solutions. We guarantee satisfaction with our services and do not require long-term contracts. We are fully licensed and insured and our team members are among the best in the swimming pool service industry.
We continue to grow and are seeking solution-oriented and customer-focused Store/Warehouse/Utility person to join our team. This position is responsible for assisting customers with testing their swimming pool water for proper chemical balance, managing the inventory and warehouse among other tasks. This includes following our proven process for diagnosing issues, successfully communicating alternative solutions to the customer, completing the solution in an efficient manner and following all established protocols and sharing lessons learned with the rest of our team.
The ideal person for this position will love to work with or around other people. They will be a self- starter who has the ability to work independently and must be a problem solver. They will handle all matters with integrity and embrace the concept and requirements of delivering "resort-quality service".
Responsibilities:
Success in this position will be determined by the following measurable results:
- Assist customers with testing their swimming pool water for proper balance
- Answer the telephone when needed
- Assist customers by carrying out purchased items to their car
- Daily inventory check for deliveries and stock items appropriately in warehouse
- Assist in the field on an as needed basis
- Maintain the property in and outside the store as needed
- Availability to work Saturday’s as needed
- Strong customer service skills needed to properly interact with customers
- Manage merchant service/transactions from customers as neededWe are specifically looking for an individual who demonstrates these behaviors consistent with the ASP way of doing business (our culture and values):
- Acting with Integrity;
- Superior Knowledge;
- Passion for the Company;
- Customer Focus;
- Accountability and Discipline;
- Respecting Others;
- Excellence in ALL we do; and
- Safety First at all Times.Requirements(2) no felony convictions (must pass a criminal background check); and
- Retail sales experience preferred
- Knowledge of swimming pools preferred but not required as we will teach you the ASP methods designed to give our customers superior value and to maximize your earning potential; however, a minimum of a high school degree and/or Certified Pool Operator License is preferred.
- (3) the ability to lift up to 100 lbs.
- (1) a valid driver’s license with a clean driving record;
Compensation
This is a full-time position with compensation based on your experience. Monday -Friday 8am-5pm, Saturday's 9am-2pm-seasonal
Benefits
Next Steps
If you are interested in being considered for this position and joining our award-winning team, then we would encourage you to apply for this position.
We look forward to learning more about you as you go through our hiring process.