What are the responsibilities and job description for the Care Coordinator Indiana, PA position at America's Home Health - Pittsburgh?
This is your opportunity to ensure that the people in your area who need help, are receiving the best service and care possible..
Hours Monday Through Friday Days.
As a Care Coordinator, you’ll be at the center of our operations, ensuring smooth communication and high-quality service delivery:
- Use state-of-the-art scheduling software to coordinate care for consumers
- Manage EVV compliance and clock in and out reports throughout entire shift via:
- Outgoing texts, phone calls and emails to staff
- Sending electronic time sheets
- Adjust schedules as necessary
- Schedule caregivers, including new hires and last-minute replacements
- Deliver top-tier customer service to clients and staff
- Manage a multi-line phone system in a fast-paced environment
- Receive and address consumer and caregiver concerns with professionalism and empathy
- Collaborate with internal teams to ensure seamless care coordination
- Maintain accurate documentation and scheduling records
- Support general administrative and coordination duties typical in home care settings
We believe our team deserves to be supported just as much as the individuals we serve. Here’s what you can expect:
- Over a month of Paid Time Off (PTO) – because balance matters
- Comprehensive Medical, Dental & Vision Insurance
- Retirement Plan Options to help you plan for the future
- Career Growth Opportunities – we promote from within
- Supportive Team Environment that values your contributions
- Ongoing Training & Development to sharpen your skills
- Meaningful Work that truly impacts lives every day
What We’re Looking For
- A compassionate, team-oriented mindset
- Strong organizational and multitasking skills
- Excellent communication and problem-solving abilities
- Experience in scheduling, customer service, or healthcare coordination preferred
- Ability to stay calm and effective in a fast-paced environment
Make a Difference With Us
At America’s Home Health Services, you’re more than an employee—you’re part of a mission-driven team dedicated to improving lives across Pennsylvania. If you’re ready to grow your career while making a meaningful impact, we’d love to hear from you.