What are the responsibilities and job description for the Teller - Leeds position at America's First?
Exceptional Service at Americas First
We are committed to trust, integrity, and financial wellness. Our members receive exceptional service and value. We treat our employees like family, providing growth, opportunity, and development. An extensive benefits package is also offered.
About the Role
- Key Responsibilities:
- Conduct front-line transactions with quality service to the membership.
- Receive and process financial transactions, including deposits, withdrawals, and loan payments.
- Sell consignment items, cashier checks, and travelers checks to members.
- Transfer amounts from member accounts as directed and handle safety deposit rental income.
- Transaction Management:
- Balance cash drawer and daily transactions.
- Notify Head Teller of any discrepancies.
- Customer Service:
- Welcome members and provide routine information concerning services.
- Direct members to the appropriate department for specific information and service.
- Reporting and Cross-Selling:
- Prepare Currency Transaction Reports and report suspicious activity for Head Teller's review.
- Cross-sell Credit Union services.
- Miscellaneous Tasks:
- Process night drop and ATM deposits.
- Perform other job-related duties as assigned.
Performance Measurements
- Provide friendly, professional, personal service to all members and employees.
- Balance your drawer daily and accurately post transactions with minimal errors.
- Proactively seek opportunities to identify appropriate products and services for the betterment of the member.
- Maintain a dependable record of attendance and timeliness.
- Maintain a professional work environment and businesslike appearance.
Requirements
- Experience: One month to twelve months of similar or related experience.
- Education: A high school education or GED.
- Interpersonal Skills: Work involves contacts with persons beyond immediate associates regarding routine matters.
- Other Skills: Ten key calculator and computer keyboard by touch. Good detail handling, judgment, and ability to use an online computer system.
