What are the responsibilities and job description for the APP Claims Agent position at America's CAR-MART, Inc.?
Job Details
Description
Job Summary
The APP Claims Agent is pivotal in managing Accident Protection Plan claims, ensuring efficient processing and high-quality customer service. This role involves detailed claims handling, documentation, and collaboration with internal and external stakeholders.
Compensation: $17 an hour
Detailed Responsibilities
Description
Job Summary
The APP Claims Agent is pivotal in managing Accident Protection Plan claims, ensuring efficient processing and high-quality customer service. This role involves detailed claims handling, documentation, and collaboration with internal and external stakeholders.
Compensation: $17 an hour
Detailed Responsibilities
- Process APP claims, including vehicle receipt, documentation, and negotiation with insurance providers.
- Provide exceptional customer service, addressing queries and concerns with professionalism.
- Maintain accurate weekly reports on pending claims, aiming for expedient resolutions.
- Collaborate with General Managers for claim approvals or denials and engage with salvage companies as needed.
- Ensure adherence to claims processing standards and company policies.
- Other duties and responsibilities as assigned by your direct manager.
- Follow company policies and procedures and support company mission, vision, values and standards of ethics.
- Daily attendance required to ensure all duties are completed in a timely fashion.
Salary : $17