What are the responsibilities and job description for the Front Desk Receptionist position at America's Best Value Inn?
Job Summary
We are seeking a dedicated and friendly Front Desk Receptionist to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, computer skills, attention to detail, and the ability to handle various guest inquiries and requests efficiently. The 3 different shifts include 7am-3pm, 3pm-9pm, and 9pm-7am. Stop in for an application!
Responsibilities
- Greet guests upon arrival with a warm and friendly demeanor.
- Check guests in and out of the hotel efficiently while ensuring all necessary information is collected.
- Manage reservations, including modifications and cancellations, using hotel management software.
- Provide information about hotel amenities, services, and local attractions to enhance guest experience.
- Address guest inquiries and concerns promptly, maintaining high standards of guest relations.
- Handle phone calls with professionalism, demonstrating excellent phone etiquette.
- Collaborate with housekeeping and maintenance teams to ensure guest rooms are ready for arrivals.
- Maintain a clean and organized front desk area.
Join our team as a Front Desk Receptionist where you can make a difference in our guests' experiences while working in a dynamic environment!
Pay: From $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Experience:
- Hotel: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- International Falls, MN 56649 (Required)
Work Location: In person
Salary : $13