What are the responsibilities and job description for the Account Manager position at America's Best Nutrition?
Job Description
America's Best Nutrition Inc. is a leading international manufacturer and retailer of nutritional supplements. We currently have an opening for an Account Manager for contract manufacturing. The key responsibilities for this role are building and maintaining strong relationships with existing clients, identifying new business opportunities within in the industry, resolving client issues, and ensuring customer satisfaction by proactively managing their needs, often through regular communication and collaboration with internal teams to meet delivery targets and supply chain needs.
Essential Duties & Responsibilities (Other duties may be assigned):
- Client Relationship Building: Develop and nurture long-term relationships with key decision-makers at client companies by regular communication and engagement.
- Sales Growth: Identify potential new business opportunities within existing accounts, including upselling and cross-selling products or services to maximize revenue.
- Business Development: Identify potential new business opportunities within the industry, including tradeshows, cold calling, and other grass-roots marketing campaigns.
- Account Management: Monitor account performance, track key metrics, and analyze client data to identify trends and areas for improvement.
- Issue Resolution: Address client concerns promptly, troubleshoot problems, and work with internal teams to find solutions.
- Reporting and Analysis: Prepare regular reports on account status, sales performance, and client satisfaction levels.
- Collaboration: Work closely with production, quality, product development and finance teams to ensure seamless client experience.
- Negotiation: Negotiate pricing, order quantity, and delivery time with clients to achieve mutually beneficial agreements.
Requirements:
- 3 years experience selling in the dietary supplement industry.
- Working knowledge of raw materials, dosage formats, manufacturing systems, etc.
- Excellent communication and organizational skills
- Experience managing accounts and customer relationships with outside clients and brands
Minimum Qualifications (Requirements that all applicants MUST HAVE to be considered for this position):
- Associates/Bachelor degree from an accredited institution
- Skilled in the use of Microsoft office software to include Word, Excel, PowerPoint, and Outlook.
Job Type: Full-time
Pay: $50,000.00 - $125,000.00 per year
Ability to Relocate:
- Port Washington, NY 11050: Relocate before starting work (Required)
Work Location: In person
Salary : $50,000 - $125,000